Customer Experience Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Star People Full time

Job Overview:

We are seeking a highly skilled Customer Experience Specialist to join our team at Star People, a global pharmaceutical company dedicated to enriching quality of life around the world.

Key Responsibilities:

  • Develop and execute a comprehensive customer engagement strategy to deliver personalized experiences across various channels, including in-person and remote interactions.
  • Collaborate with cross-functional teams to ensure seamless customer experiences and drive business growth.
  • Build and maintain strong relationships with healthcare professionals (HCPs) and develop a deep understanding of their needs and preferences.

Requirements:

  • Proven experience in primary care and hospital pharmaceutical sales, with a strong track record of success.
  • ABPI qualification and prior experience promoting within cardiology/cardiovascular therapy.
  • Ability to interpret and effectively communicate clinical trial data and relevant clinical guidelines.
  • Strong knowledge of the NHS structure and environment, with a solid understanding of business and commercial acumen.

What We Offer:

  • A competitive starting salary and an excellent benefits package.
  • A dynamic and supportive work environment that values diversity and inclusivity.
  • Opportunities for professional growth and development within a global pharmaceutical company.


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