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IT Support Specialist

2 months ago

Tonbridge, Kent, United Kingdom In Technology Group Full time

Job Summary:

We are seeking a highly motivated and driven IT Support Specialist to join our rapidly growing and dynamic team at In Technology Group. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide first-line technical support to clients via phone, email, and remote desktop connections
  • Troubleshoot and resolve technical issues with Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking
  • Collaborate with the team to develop and implement technical solutions to improve client satisfaction and reduce support requests
  • Stay up-to-date with the latest technology trends and advancements in the field

Requirements:

  • 2+ years of experience in IT support or a related field
  • Strong knowledge of Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

In Technology Group is a leading IT recruitment company that specializes in placing top talent in the industry's most innovative and forward-thinking companies. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.