Hospitality Leadership Position

7 days ago


London, Greater London, United Kingdom Change Hospitality Full time

About the Role:

We are seeking an experienced and passionate leader to join our team as a General Manager at Change Hospitality. As a key member of our management team, you will be responsible for leading our restaurant to success by delivering exceptional service, maintaining high standards, and driving profitability.

Key Responsibilities:

  • Build, inspire, mentor, and lead a diverse team to deliver exceptional service and maintain a positive, motivated work environment.
  • Ensure every guest leaves with a lasting impression by maintaining the highest standards of service and attention to detail.
  • Oversee daily operations, including staff scheduling, inventory management, and compliance with health and safety regulations.
  • Manage budgets, control costs, and drive profitability while ensuring the quality of the dining experience is never compromised.
  • Work with the marketing team to develop and implement strategies that attract new customers and retain existing ones.
  • Continuously seek ways to enhance the dining experience and improve operational efficiency.

Requirements:

  • Proven track record in a management role within a high-end restaurant or hospitality environment.
  • Strong leadership skills with the ability to motivate and manage a diverse team.
  • A genuine passion for food, drink, and delivering exceptional customer service.
  • Strong financial acumen with the ability to manage budgets, forecasts, and P&L statements.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers.
  • Ability to adapt to the evolving needs of the venue and work in a fast-paced environment.


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