Service Team Member

6 days ago

London, Greater London, United Kingdom Michaels Full time
À propos du poste

Michaels est à la recherche d'un membre de l'équipe de service passionné par l'artisanat et la création pour rejoindre notre équipe dynamique.

Responsabilités
  • Offrir un service à la clientèle amical et aider les clients à trouver ce qu'ils recherchent dans notre magasin.
  • Veiller à ce que tous les clients bénéficient d'un passage rapide et amical aux caisses.
  • Effectuer le déchargement des livraisons par camion et les tâches liées à la présentation de la marchandise dans tout le magasin.
  • Mettre les clients au courant du sondage Voix du client (VDC).
  • Aider avec les processus omnicanaux, y compris les commandes AEL/REM (achetez en ligne, ramassez en magasin) et les commandes expédiées à partir du magasin (EXP/M).
  • Participer aux processus de déchargement des camions, de remplissage des présentoirs et de planogramme (POG).
  • Répondre aux exigences physiques du poste, telles que rester debout pendant de longues périodes, se déplacer dans le magasin, se courber, soulever, transporter, atteindre et s'étirer fréquemment.
  • Effectuer les tâches d'optimisation des stocks en magasin (OSEM) et les montages pour les soldes hebdomadaires tel qu'assignées.
  • Soutenir les programmes de prévention des pertes et de sécurité.
  • Respecter les Procédures opérationnelles normalisées (PON) et les programmes de l'entreprise pour assurer la conformité aux lois et exigences applicables.
  • Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles.
Exigences
  • Expérience de vente au détail ou de service à la clientèle préférable.
  • Capacité à rester debout pendant de longues périodes, à se déplacer dans le magasin, à se courber, soulever, transporter, atteindre et s'étirer fréquemment.
  • Capacité à travailler dans un environnement de magasin de détail public à prendre soin des clients.
À propos de Michaels

Michaels est un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Nous sommes là pour tous les membres d'équipe et tous les amateurs pour créer, innover et être meilleurs ensemble.

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