Deputy Manager

5 hours ago


Oxford, Oxfordshire, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and experienced Deputy Manager to join our team at Hollywood Bowl Group. As a Deputy Manager, you will be responsible for supporting the Centre Manager in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Support the Centre Manager in leading a high-performing team to deliver financial targets and service standards
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the Centre Manager to drive business growth and expansion
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
  • Ensure the centre is a fun and safe environment for customers and team members
Requirements
  • Management experience in the leisure, hospitality, or retail industry
  • Passion for customer service and delivering exceptional experiences
  • Ability to drive business growth and expansion
  • Strong leadership and coaching skills
  • Willingness to work nights and weekends
About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, with 72 centres across the UK and 12 centres in Canada. We are committed to creating a working environment that promotes equal opportunities and values diversity and inclusion.

We are proud to be ambitious market leaders in our industry, with a passion for bringing families and friends together for affordable fun and healthy competition. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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