Business Development Associate

2 months ago

Milton Keynes, Milton Keynes, United Kingdom BSI Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our Business Development Team as a Business Development Associate. In this role, you will provide administrative commercial support to our Global Regulatory Services Business Development Team and front-line client service.

Key Responsibilities

  • Receive, prioritize, and process sales briefings received from the business development team
  • Prepare client correspondence, including quotations and associated contract documents
  • Receive, prioritize, verify, and process client applications
  • Work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clients
  • Process fully approved client applications (sales packs) to operations for delivery
  • Provide general administration support to the business development department as requested by the management team
  • Support and train the global sales support administration team as required
  • Undertake specific project work as required

Requirements

  • 3-5 years of experience within a commercial or customer-oriented field, ideally within the Life Sciences industry
  • Degree educated, ideally within a Life Sciences-related subject
  • Ownership and resolution of problems to satisfaction of external and internal customers
  • Quality of service provided to internal and external customers (as per KPI measures)
  • Efficient management of sales briefings from business development team and associated commercial requests from clients
  • Quantity and accuracy of quotations and orders processed within agreed SLAs
  • Accuracy of data entry
  • Accuracy and response time for information provided to enquirers

About BSI

BSI is a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries. We are committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.

Our Excellence Behaviours

Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

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