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Castle Cleaning Professional
2 months ago
Job Title: Part-Time Housekeeper
Job Summary:
Thornbury Castle is seeking a reliable and detail-oriented Part-Time Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our residential areas, ensuring a high standard of quality and attention to detail.
Key Responsibilities:
- Cleaning and Maintenance: Ensure bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing, and refreshing linen and towels.
- Public Area Cleaning: Clean and tidy our public areas, including reception, corridors, and common rooms, to ensure a welcoming environment for our guests.
- Supply Restocking: Restock guest room supplies, including linen, amenities, and collaterals, to ensure a seamless guest experience.
- Guest Interaction: Engage with guests where required, providing exceptional customer service and ensuring their needs are met.
- Maintenance Reporting: Report any maintenance deficiencies to the Housekeeping Manager, ensuring prompt attention to any issues.
Additional Benefits:
- Service Charge and Tips: Receive an additional share of service charge and tips, paid out every 2 months.
- Holiday Entitlement: Enjoy 28 days of holiday, including bank holidays, plus a paid day off on your birthday.
- Complimentary Stay: Receive a complimentary stay at the castle after 3 months passed probation period.
- Training and Development: Participate in training programs via internal and external professionals, and access online training facilities to enhance your skills and knowledge.
- Staff Benefits: Enjoy staff and family rates on hotel accommodation, discounts on food and beverage, and recognition programs.
Requirements:
- Physical Demands: Cleaning rooms can be physically demanding, but you will receive full training and be surrounded by a supportive team.
- Uniform and Parking: Receive a uniform provided and free parking available.