Service Operations Manager

23 hours ago


Wakefield, Wakefield, United Kingdom Sandal Motor Group Full time
Service Controller Job Description

Sandal Wakefield is seeking a highly skilled Service Controller to support the Service Manager in driving customer service levels and sales performance at their BMW and MINI Retailer on Dewsbury Road.

Key Responsibilities:
  • Monitor and maintain operating systems and standards to ensure optimal business performance.
  • Maximize business potential by identifying and implementing process improvements.
  • Enhance Customer Satisfaction levels through effective coaching and development of Service Department staff.
  • Develop and implement strategies to improve service delivery and customer experience.

The successful candidate will have previous retail motor industry experience, a full driving licence, and excellent communication and organizational skills. If you are a motivated and professional individual who is passionate about delivering exceptional customer service, please submit your application with a full CV and covering letter.

We offer a comprehensive training programme to support your career development and a competitive salary package. Join our team and contribute to the ongoing success of Sandal Motor Group.



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