Customer Service Representative

1 week ago

Wimborne Minster, Dorset, United Kingdom Aspire Jobs Limited Full time
Job Overview

Customer Service Advisor

Location: Ferndown

Salary: £28,000 - £31,000 per annum (dependent on experience)

Hours: Monday to Thursday: 7:30am - 4:30pm, Friday: 7:30am - 4:00pm

Benefits: Free parking, 28 days' annual leave (including bank holidays), contributory pension scheme

Important Note: You must be over 25 years old to be eligible for our company's insurance

Aspire Jobs Limited is seeking an experienced Customer Service Advisor to join our small, friendly team based in Ferndown, Dorset. Our client is a well-established company that values excellent customer service and is looking for someone who shares this commitment.

The successful candidate will be responsible for providing exceptional customer service to our clients, responding to queries and resolving issues in a timely and professional manner. If you have a passion for delivering outstanding customer experiences and are looking for a new challenge, we would love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and other communication channels
  • Respond to customer queries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve excellent customer satisfaction ratings
  • Contribute to the development of customer service strategies and initiatives

Requirements:

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative team environment
  • Free parking and a contributory pension scheme

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you

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