Regional Community Development Manager

6 days ago


Birmingham, Birmingham, United Kingdom Human Appeal Full time

Job Summary:

We are seeking a highly motivated and experienced Community Hubs Coordinator to join our team at Human Appeal. As a key member of our fundraising department, you will play a vital role in managing the day-to-day operations of our regional Community Hub and delivering a portfolio of community work, initiatives, and projects.

Key Responsibilities:

  • Expand overall Community Hub operation with increased usage year on year.
  • Establish a hub for the community that actively engages with community members, manifesting as increased community events, responses, interest, and profile.
  • Community Hubs successfully maintain the highest standard of health and safety, smooth operations, optimal performance of risk and compliance officers, and successful stock management.
  • Recruit volunteers, fundraise for Reach, challenges, and fundraising.
  • Develop and deliver a fundraising strategy for the Community Hub.
  • Achieve high usage of the hubs' targets by maximizing partnerships and utilizing the facilities with minimum costs.
  • Facilitate the required Gift Aid conversion rates and manage the GA process.
  • General management of the site by executing all Community Hub operations and managing donations, ensuring daily and weekly community engagement targets are achieved and increase donation point targets.
  • Maintain handling cash in line with protocol: entry onto the DMS/AMS system, securing petty cash, and following finance policy to create a secure donation receipt system, create an audit trail, and safeguard HA funds.
  • Act as a HA ambassador by living the values to enhance HA's public image and create trust with the local community.
  • Understand what we mean by risk by identifying, reporting, and managing the risks associated with your role as an integral part of your daily work to safeguard employees, volunteers, and the general public.
  • Maintain synergy between fundraising and Community Hubs activities via active departmental collaboration and supporting FR in the management of funds to promote Community Hubs further and promote departmental cohesion.
  • Manage, support, and supervise all staff and volunteers to ensure the Community Hub is manned at all times. To be responsible for the effective recruitment, induction, management, and development of volunteers in the Community Hubs. This helps the team feel valued, motivated, happy, and supported to help maximize income generation and Community Hub usage.
  • Ensure customer service is delivered to a high standard by delivering a sensitive and professional service, being an active listener, and promoting HA projects to help create a welcoming environment for customers and encourage donations.
  • Ensure maintenance of good practice systems, policies relevant to the charity, and ensure the Community Hub premises comply with all relevant legislation to minimize the exposure to risk through delivering safe practice.
  • Strategically work with the Community Hub Coordinator by contributing to relevant trends and initiatives and contributing with opportunistic ideas to support in maximizing the success of the Community Hubs and to meet the relevant strategic operational goals.
  • Ensure the Community Hub has a high standard of display and presentation. To maximize opportunities to publicize all Human Appeal fundraising activities in the Community Hub and in the local community.
  • Provide customers with general assistance and information, liaising with other internal areas of the business so that the donation can be arranged and delivered on time.
  • Arrange and participate in meetings, conferences, and team activities by traveling nationally, liaising with other Community Hub officers, knowledge sharing to acquire new ideas. To help remain competitive with other charities and local activities to increase income generation potential.
  • Complete all necessary progress reports as specified by the Community Hub Manager, ensuring they are updated on any extraordinary issues to create transparency and implement contingency plans.
  • Deliver a broad portfolio of engaging community work (such as visiting ISOCs, community walks, henna sessions, etc) with an intended return on promotion/investment.
  • Participate/attend an agreed number of events to bring energy to the Community Hub, all for the purpose of creating a Community Hub vibe.
  • Actively promote HA products and projects by keeping updated on HA affairs overseas, liaising with programs department to acquire Intel, to help actively promote the Community Hub and engage the local community with HA's mission.
  • Generate and manage donated stock from the local community and from designers/retailers/brands/suppliers by encouraging donations, following proper stock management protocol to increase HA collateral.
  • Actively recruit volunteers to achieve the Community Hub manpower plan.
  • Train and develop paid staff, volunteers, and agency workers to enable them to perform their jobs efficiently and effectively.
  • Work with, manage, and supervise volunteers and interns.
  • Keep the Community Hubs adequately staffed at all times in order to maintain appropriate levels of service.
  • Create an organized and pleasant working environment for staff and volunteers.
  • Inform the Community Hubs team of business communications and promotions.
  • Ensure that all policies are adhered to by staff and volunteers.
  • Ensure that all staff are appropriately trained to engage with partnerships, ensuring that they are vetted and do not cause any risk to Human Appeal.
  • Bank monies daily from Donation point and fundraising.
  • Ensure all relevant administration is completed on time.
  • Ensure all financial, cash handling, and security procedures are adhered to.
  • Hold the keys of the Community Hubs, inform the police of key holders' names, and ensure that the Community Hubs premises are secure whenever they are left unattended.
  • Notify the local police, your Line Manager, and Head Office in the event of a break-in, Community Hubs lifting, or security incident and notify your Line Manager in the event of suspected theft or dishonesty by any member of staff.

Requirements:

  • Degree-educated in a relevant discipline, or qualified by experience.
  • 3 years' experience in a similar role within a fundraising discipline.
  • MS Office Suite.
  • Fluent written and spoken English is essential. Additional languages such as Arabic, Urdu, are desirable.


  • Birmingham, Birmingham, United Kingdom Human Appeal Full time

    Job Summary:We are seeking a highly motivated and experienced Community Hubs Coordinator to join our team at Human Appeal. As a key member of our fundraising department, you will play a vital role in managing the day-to-day operations of our regional Community Hub and delivering a portfolio of community work, initiatives, and projects.Key...


  • Birmingham, Birmingham, United Kingdom Human Appeal Full time

    Job Summary:We are seeking a highly motivated and experienced Community Hubs Coordinator to join our team at Human Appeal. As a key member of our fundraising department, you will play a vital role in managing the day-to-day operations of our regional Community Hub and delivering a portfolio of community work, initiatives, and projects.Key...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    About the RoleGleeson Recruitment Group is seeking a highly skilled Regional Communications Specialist to join our team on a 6-month fixed-term contract. As a key member of our Media and Communications team, you will be responsible for promoting the West Midlands region as a leading destination for business and investment.Key ResponsibilitiesDevelop and...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    About the RoleGleeson Recruitment Group is seeking a highly skilled Regional Communications Specialist to join our team on a 6-month fixed-term contract. As a key member of our Media and Communications team, you will be responsible for promoting the West Midlands region as a leading destination for business and investment.Key ResponsibilitiesDevelop and...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    About the RoleGleeson Recruitment Group is seeking a highly skilled Regional Communications Specialist to join our team on a 6-month fixed-term contract. As a key member of our Media and Communications team, you will be responsible for promoting the West Midlands region as a leading destination for business and investment.Key ResponsibilitiesDevelop and...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    About the RoleGleeson Recruitment Group is seeking a highly skilled Regional Communications Specialist to join our team on a 6-month fixed-term contract. As a key member of our Media and Communications team, you will be responsible for promoting the West Midlands region as a leading destination for business and investment.Key ResponsibilitiesDevelop and...


  • Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time

    About the RoleGleeson Recruitment Group is seeking a highly skilled Regional Communications Specialist to join our team on a 6-month fixed-term contract. As a key member of our Media and Communications team, you will be responsible for promoting the West Midlands region as a leading destination for business and investment.Key ResponsibilitiesDevelop and...


  • Birmingham, Birmingham, United Kingdom Polaris Community Full time

    About the RoleWe are seeking a highly motivated and experienced Partnership Development Officer to join our team at Polaris Community. As a key member of our organization, you will play a vital role in developing and maintaining partnerships with various stakeholders to support our mission of providing high-quality foster care services.Key...


  • Birmingham, Birmingham, United Kingdom Polaris Community Full time

    About the RoleWe are seeking a highly motivated and experienced Partnership Development Officer to join our team at Polaris Community. As a key member of our organization, you will play a vital role in developing and maintaining partnerships with various stakeholders to support our mission of providing high-quality foster care services.Key...


  • Birmingham, Birmingham, United Kingdom Willmott Dixon Full time

    About Willmott Dixon With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation,...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Description**Job Title:** Regional Business Development Manager**Job Summary:**We are seeking a highly motivated and experienced Regional Business Development Manager to join our team at ZEISS Vision Care. As a key member of our sales team, you will be responsible for driving revenue growth from our existing national accounts and executing business plans...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Description**Job Title:** Regional Business Development Manager**Job Summary:**We are seeking a highly motivated and experienced Regional Business Development Manager to join our team at ZEISS Vision Care. As a key member of our sales team, you will be responsible for driving revenue growth from our existing national accounts and executing business plans...


  • Birmingham, Birmingham, United Kingdom DFL Full time

    Job Summary:We are seeking a dedicated and experienced professional to join our team at DFL as a Delivery Head. As a key member of our organization, you will play a pivotal role in leading the implementation of our tennis and padel participation strategy.Key Responsibilities:Lead the delivery of strategic plans and activities at a local level, working across...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Title: Regional Account Manager**Job Summary:**ZEISS Vision Care is seeking a highly skilled Regional Account Manager to drive revenue growth from existing national accounts. The successful candidate will be responsible for executing business and training plans across a defined territory, ensuring alignment with the company's ambitious growth...

  • Regional Manager

    3 days ago


    Birmingham, Birmingham, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Title: Regional ManagerAbout Us: Bennett and Game Recruitment LTD is a multi-disciplinary consultancy seeking a skilled professional to join their expanding team.Job Summary: We are looking for a Regional Manager to oversee the daily operations of the regional team, provide technical training and guidance, ensure excellent customer service, and maintain...

  • Regional Manager

    6 days ago


    Birmingham, Birmingham, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Title: Regional ManagerAbout Us: Bennett and Game Recruitment LTD is a multi-disciplinary consultancy seeking a skilled professional to join their expanding team.Job Summary: We are looking for a Regional Manager to oversee the daily operations of the regional team, provide technical training and guidance, ensure excellent customer service, and maintain...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Title: Regional Business Development ManagerLocation: Field basedDepartment: CommercialLine Manager: National Accounts DirectorContract: Permanent, Full-Time (37.5hrs per week)Job Overview:ZEISS Vision Care is seeking a highly skilled Regional Business Development Manager to drive revenue growth from existing national accounts. The successful candidate...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Title: Regional Business Development ManagerLocation: Field basedDepartment: CommercialLine Manager: National Accounts DirectorContract: Permanent, Full-Time (37.5hrs per week)Job Overview:ZEISS Vision Care is seeking a highly skilled Regional Business Development Manager to drive revenue growth from existing national accounts. The successful candidate...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Title: Regional Account ManagerLocation: Field based - MidlandsCommercialNational Accounts ManagerContract: Permanent, Full-TimeCarl Zeiss Vision UK are recruiting a Regional Account Manager to successfully grow revenue from an existing National Account, to ensure our ambitious growth strategies are achieved.Key Responsibilities:Execute business/training...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Care Full time

    Job Title: Regional Account ManagerLocation: Field based - MidlandsCommercialNational Accounts ManagerContract: Permanent, Full-TimeCarl Zeiss Vision UK are recruiting a Regional Account Manager to successfully grow revenue from an existing National Account, to ensure our ambitious growth strategies are achieved.Key Responsibilities:Execute business/training...