Patient Access Coordinator

1 month ago


London, Greater London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Guy's and St Thomas' NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing exceptional patient care and ensuring seamless communication between patients, clinicians, and administrative staff.

Key Responsibilities

  • Be the first point of contact for patients and service users, providing accurate and timely information about procedures and operations.
  • Work closely with clinical staff to arrange appointments, manage patient bookings, and distribute reports.
  • Ensure patients receive timely and appropriate appointments, and provide support for patients with special needs.
  • Develop and maintain effective relationships with patients, clinicians, and administrative staff to ensure seamless communication and high-quality patient care.

Person Specification

  • Good general education with English and Maths to GCSE standard or equivalent.
  • Relevant NVQ 3 or equivalent qualification or experience.
  • Excellent communication and organizational skills, with the ability to work autonomously and as part of a team.
  • Proficient IT skills, including Microsoft Word, Excel, and Outlook.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

We offer a supportive and inclusive work environment, with opportunities for professional development and career progression. As a valued member of our team, you will receive comprehensive training and support to ensure your success in this role.

How to Apply

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to [insert contact information].



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