Insurance Account Handler

4 days ago


Hitchin, Hertfordshire, United Kingdom MW Appointments. Full time
About the Role

We are seeking a skilled Insurance Account Handler to join our team at MW Appointments. As a key member of our insurance brokerage, you will be responsible for servicing the insurance needs of existing clients, providing exceptional customer care, and ensuring that all client issues are effectively addressed.

Key Responsibilities
  • Service the insurance needs of existing clients, providing quality customer care and ensuring that all client issues are effectively addressed.
  • Liaise with insurers in relation to client policies, ensuring seamless communication and resolution.
  • Discuss additional products, cover, and services that clients need and want, driving business growth and revenue.
  • Maintain accurate and up-to-date client files, adhering to company guidelines and regulations.
  • Work within delegated authorities, ensuring compliance with applicable laws and regulations.
Requirements
  • 2+ years of experience in the insurance industry.
  • Excellent customer service skills, with the ability to communicate effectively.
  • Comfortable with IT systems and able to use initiative.
  • Understanding of FCA regulations and compliance.
What We Offer
  • Competitive salary range of £25,000 to £30,000, depending on experience.
  • Annual bonus and benefits package.
  • Flexible working arrangement, with 3 days in the office and 2 days from home.


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