Project Manager

1 week ago

Portsmouth, Portsmouth, United Kingdom CMS2 - Critical Maritime Systems & Support Full time
About the Role

CMS2 - Critical Maritime Systems & Support is seeking an experienced Senior Project Manager to lead our In Service Support team. As a key member of our organization, you will be responsible for delivering high-quality support services to our customers in the defence industry.

Key Responsibilities
  • Lead and coach a small team of project managers and engineers to provide support and contractual elements for the In Service Support business.
  • Accountable for all in-service project activities, including customer support reporting and project status updates.
  • Develop and review project proposals to ensure scope, financial, commercial assumptions, exclusions, and dependencies align with CMS2 company standards.
  • Provide line management for the In Service Project Managers and Engineers within the In Service Support team.
  • Support the In Service Technical Manager in engineering requirements and tasks as needed.
  • Manage matrix delivery resources, including engineering, production, and supply chain requirements.
  • Manage the UK MOD Support contract (approximately 50% FTE).
  • Represent the company in customer meetings, identifying issue resolutions and improvements.
  • Manage customer escalations and strive to continually improve.
  • Provide feedback to new design contracts regarding serviceability.
  • Ensure robust contractual and project baselines, and effective control management to manage change effectively and deliver business management reporting.
  • Drive the In Service PM/PE to be proactive and work closely with operations and production teams to ensure planning and delivery to customer requirements.
  • Promote best practice, support, and develop the team to maximize efficiency and effective delivery.
  • Develop and manage Key Performance Indicators (KPIs), contract metrics, risk, and opportunities, optimization, and budget control.
  • Customer management and reporting of availability and maintenance contracts.
  • Manage customer change requests arising from in-service requests through customer and internal change management processes.
  • Identify risks to the contracts and work on appropriate strategies for risk management.
  • Monitor customer feedback and equipment performance to identify improvements.
Requirements
  • Excellent communication skills and ability to negotiate and influence others, including building and maintaining effective relationships with multiple stakeholders both internal and external.
  • Demonstrable professional knowledge of working in a complex regulated engineering environment.
  • Educated to degree level.
  • Proven track record of managing contracts/projects to Time, Cost, Quality.
  • Strong presentation skills, confident speaker, and professionally presented.
  • Attention to detail, forward planning, and budgeting/financial knowledge.
  • Working knowledge of risk and opportunity management and lessons learned processes.
  • Commercial and business management awareness.
Desirable
  • Experience of working within the defence industry.
  • Experience of managing a small team.
  • Marine/Shipbuilding/Ship Repair/OEM background highly advantageous.
  • Understanding of Matrix Management.
  • Previous experience of an ERP/MRP system.
  • Knowledge of ISO9001 or a similar QMS.
  • Knowledge of UK Health & Safety legislation (IOSH).
  • Experience within a lean manufacturing environment.
Additional Requirements
  • The duties of this appointment relate to the UK, but you may be required to travel when required by the Company.
  • Candidates must have an existing right to live and work in the UK and not require future visa sponsorship.
  • Candidates must have passed UK security clearance to Security Check level or be able to obtain this level.

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