Front of House Team Lead

6 days ago


Blackpool, Blackpool, United Kingdom Loungers Full time
About the Role

We are seeking a highly motivated and experienced Front of House Supervisor to join our team at Loungers. As a key member of our management team, you will be responsible for delivering exceptional customer service and leading a team of front of house staff to ensure a seamless and enjoyable experience for our customers.

Key Responsibilities
  • Lead a team of front of house staff to deliver exceptional customer service and maintain high standards of quality and cleanliness.
  • Manage the front of house operations, including scheduling, training, and performance management.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the management team to achieve business objectives and targets.
  • Ensure compliance with company policies and procedures, including health and safety and food safety regulations.
Requirements
  • Proven experience as a Front of House Supervisor or equivalent role in a similar industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work under pressure and manage multiple tasks and priorities.
  • Knowledge of hospitality industry standards and best practices.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


  • Blackpool, Blackpool, United Kingdom Loungers Full time

    About the RoleWe are seeking a highly motivated and experienced Front of House Supervisor to join our team at Loungers. As a key member of our management team, you will be responsible for delivering exceptional customer service and leading a team of front of house staff to ensure a seamless and enjoyable experience for our customers.Key ResponsibilitiesLead...


  • Blackpool, Blackpool, United Kingdom whitbread Full time

    Job Summary:We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Cookhouse & Pub Blackpool. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Provide outstanding customer service and...


  • Blackpool, Blackpool, United Kingdom whitbread Full time

    Job Summary:We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Cookhouse & Pub Blackpool. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Provide outstanding customer service and...


  • Blackpool, Blackpool, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes brands like Slug & Lettuce, Be At One, and Popworld.Job SummaryWe're seeking a Front of House Team Member to join our team at Walkabout Blackpool. As a Front of House Team Member, you'll be responsible for delivering...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryThe Duty Manager at RBH Hospitality Management is responsible for ensuring the highest standards of guest care and service delivery in a fast-paced hotel environment. As a key member of the hotel team, you will be expected to maintain a professional and friendly demeanor, while providing exceptional customer service to guests.Key...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryThe Duty Manager at RBH Hospitality Management is responsible for ensuring the highest standards of guest care and service delivery in a fast-paced hotel environment. As a key member of the hotel team, you will be expected to maintain a professional and friendly demeanor, while providing exceptional customer service to guests.Key...

  • Front Office Manager

    1 month ago


    Blackpool, Blackpool, United Kingdom Holiday Inn Blackpool Full time

    Exciting OpportunityWe are seeking a dynamic Front Office Manager to join our team at a luxurious hotel in Blackpool. This is a fantastic chance to be part of a brand-new four-star property situated in the vibrant Talbot Gateway central business district. The hotel features 144 modern rooms, state-of-the-art meeting facilities, and a renowned restaurant....


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job Opportunity: We are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management.About the Role: As a Front Office Manager, you will be responsible for the day-to-day operations of the front desk, overseeing shifts, managing guest expectations, and delivering exceptional customer service.Key Responsibilities:Lead and manage...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job Opportunity: We are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management.About the Role: As a Front Office Manager, you will be responsible for the day-to-day operations of the front desk, overseeing shifts, managing guest expectations, and delivering exceptional customer service.Key Responsibilities:Lead and manage...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryWe are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth day-to-day running of our hotel.Key ResponsibilitiesLead and manage the front desk team to provide excellent customer...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryWe are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth day-to-day running of our hotel.Key ResponsibilitiesLead and manage the front desk team to provide excellent customer...


  • Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    About UsGrosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing an exceptional experience for our customers. We strive to create a welcoming and inclusive environment, where our team members can grow and develop their skills.Job SummaryWe are seeking a skilled and enthusiastic Culinary Team Member to join our kitchen team...


  • Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    About UsGrosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing an exceptional experience for our customers. We strive to create a welcoming and inclusive environment, where our team members can grow and develop their skills.Job SummaryWe are seeking a skilled and enthusiastic Culinary Team Member to join our kitchen team...

  • **Team Lead**

    7 days ago


    Blackpool, Blackpool, United Kingdom Blue Arrow - Liverpool Full time

    We're a dynamic and ambitious team at Blue Arrow - Liverpool, and we're looking for a talented individual to join our ranks as a Branch Manager. As a key member of our team, you'll be responsible for leading and managing a team of Recruitment Superheroes, helping them to achieve their goals and ambitions.**Key Responsibilities:**Lead and manage a team of...

  • Team Lead

    7 days ago


    Blackpool, Blackpool, United Kingdom Blue Arrow - Liverpool Full time

    About the RoleAt Blue Arrow - Liverpool, we're redefining the world of recruitment. We don't simply hire Recruitment Consultants, we invest in Recruitment Professionals with a passion for people and purpose and ambitions of progression, rewards and so much more. We're a team of dynamic, career-minded, and ambitious individuals and we want to ensure that you...

  • Team Leader

    7 days ago


    Blackpool, Blackpool, United Kingdom CREATIVE SUPPORT Full time

    Job DescriptionJob Title: Team Leader - Housing Schemes and Domiciliary ServiceJob Summary:Creative Support is seeking an experienced Team Leader to join our team and contribute to the development and coordination of supported housing schemes and the domiciliary service across Blackpool. As a key member of our leadership team, you will be responsible for...


  • Blackpool, Blackpool, United Kingdom Village Hotels Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Village Hotels. As a key member of our reception team, you will be responsible for providing exceptional customer service and ensuring that every guest receives a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to...


  • Blackpool, Blackpool, United Kingdom Village Hotels Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at Village Hotels. As a key member of our reception team, you will be responsible for providing exceptional customer service and ensuring that every guest receives a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to...

  • Retail Team Lead

    2 weeks ago


    Blackpool, Blackpool, United Kingdom Dee Set Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Dee Set. As a Retail Supervisor, you will be responsible for leading a team of sales associates and ensuring that our store is always looking its best.Key ResponsibilitiesTeam Leadership: Lead and motivate a team of sales associates to achieve sales targets...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at The Imperial Hotel Blackpool. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling check-in and check-out processes, and ensuring a seamless experience for all visitors.Key...