Part Time Team Lead

6 days ago


Leicester, Leicester, United Kingdom Pennbury Farm Cafe Full time

About Us:

Pennbury Farm Cafe is a leading café in the industry, known for its high standards of cleanliness and excellent customer service. We are seeking a highly motivated and experienced Team Lead to join our team.

Job Summary:

We are looking for a Part Time Team Lead to assist the General Manager/Assistant Manager with daily duties to ensure the efficient running of the café. The successful candidate will be responsible for leading the team by example, maintaining our high standards of cleanliness, and providing excellent customer service.

Key Responsibilities:

  1. Assist with inventory management and stock control.
  2. Ensure strict adherence to food hygiene and health and safety regulations.
  3. Liaise with the chefs and kitchen team to maintain high standards of food quality.
  4. Open and close the café to a high standard, ensuring a welcoming environment for customers.
  5. Handle customer complaints and resolve issues in a professional manner.
  6. Deal with suppliers and maintain positive relationships.
  7. Serve customers at the tills and provide excellent customer service.
  8. Support the front of house team by delegating daily tasks to ensure the efficient running of the café.

Requirements:

  1. Excellent communication skills, with experience in supporting and motivating a successful team.
  2. Be well organized, with experience of supporting your Manager to offer excellent customer service.
  3. Restaurant/Café Experience – 2 Years (Essential)
  4. Previous Team Leader/Supervisory Experience – 1 Year (Desirable)
  5. Level 2 Food Hygiene & Safety (Desirable)
  6. Level 2 Allergen Awareness (Desirable)

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Licence/Certification:

  • Driving Licence (Preferred)

Work Location: In person



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