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Network Operations Manager
2 months ago
About the Role:
In this exciting opportunity, you will have the chance to lead a team of technical experts in the field of network management and security. As a Network Operations Manager at Exponential-e, you will be responsible for providing high-level expertise in leadership, technical escalations, and support.
Key Responsibilities:
- Lead, mentor, and inspire a team of network engineers, fostering a culture of collaboration, accountability, and continuous improvement.
- Provide guidance and support to team members, facilitating their professional development and ensuring adherence to best practices and industry standards.
- Conduct regular performance evaluations, set clear objectives, and identify opportunities for skills enhancement or training.
- Maintain and enhance reporting and monitoring of workload via Exponential-e's ITSM platform.
Requirements:
- Strong experience with reporting, ideally within ServiceNow.
- Solid understanding of network security principles and best practices, including firewalls, VPNs, and intrusion detection/prevention systems.
- Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Strong leadership and team management skills, with the ability to motivate and develop technical teams effectively.
- In-depth knowledge of networking protocols, technologies, and architectures (e.g., TCP/IP, VLANs, STP, BGP, OSPF).
- Hands-on experience with network equipment from vendors such as Cisco, Juniper, Fortinet, and Palo Alto Networks.
- Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Strong problem-solving and decision-making abilities, with a focus on driving results and continuous improvement.
About Exponential-e:
Exponential-e is a leading British-owned tech company that is achieving year-on-year revenue growth and reinvesting 95% of its profits back into its people and technology. As a member of our team, you will have the opportunity to work at the forefront of technology, gain hands-on experience with leading technologies, and develop your skills and expertise in a dynamic and supportive environment.
