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Senior Client Engagement Manager

2 months ago

London, Greater London, United Kingdom This Is Prime Full time

Job Title: Senior Account Manager

Compensation: Attractive base salary with unlimited and attainable OTE

Location: Central London (hybrid - remote work on designated days)

Industry: Financial Technology

About the Role:

Our rapidly growing client has consistently exceeded their revenue goals over the past five years and is currently implementing a strategic investment plan that emphasizes enhancing their sales team. Consequently, they are eager to expand their Account Management division and are in search of a seasoned Senior Account Manager to oversee a portfolio of their most significant clients. Their mission is to deliver data and insights that provide immense value to clients navigating complex financial landscapes. This is an exceptional chance to become part of a successful team within a professional setting.

Key Responsibilities:

  • Comprehensive Account Management - you will be entrusted with a multi-million-pound portfolio of essential accounts upon joining.
  • Seeking an individual with a proactive 'hunter' approach; while this position focuses on existing accounts, driving growth within these accounts will be a primary objective.
  • Actively identifying opportunities within current accounts through upselling, cross-selling, and expansion initiatives, validated by regular client reviews and prospecting, while also negotiating and finalizing deals.
  • Excel in customer retention, concentrating on the continuous enhancement of customer experience through proactive engagement, including online events and facilitating customer communities.

Benefits:

  • Defined career advancement pathway to VP level.
  • Realistic OTE with 75% of the team surpassing targets.
  • Opportunities for travel to international offices.
  • Quarterly team lunches and incentive programs.
  • Regular team-building activities and a vibrant culture.
  • Exclusive dining experiences at Michelin-Star restaurants.
  • Provision of all necessary technology equipment.
  • Comprehensive benefits package, including vacation time, health benefits, and more.

Candidate Profile:

  • Demonstrated experience as an Account Manager or in a comparable role within a SaaS or financial services environment (2-3 years+).
  • Strong grasp of Account Management best practices, upselling techniques, and sales methodologies.
  • Proactive and self-motivated mindset - comfortable with direct outreach.
  • Analytical mindset with the capability to assess and interpret performance metrics.
  • Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.
  • Results-driven with a proven history of achieving or exceeding upsell and cross-sell objectives.