Senior Manager of Client Engagement
1 month ago
At Kainos, we're looking for a highly skilled Senior Manager of Client Engagement to lead the successful implementation of Workday solutions for our customers.
This is a challenging and rewarding role that requires strong project management skills, commercial acumen, and the ability to work closely with customer business teams and internal delivery teams.
The successful candidate will have experience in implementing back office systems, managing geographically distributed teams, and working with Workday or other SaaS delivery methodologies.
Key responsibilities will include:
- Commercially managing the implementation of global Workday programmes from pre-sales through implementation to hand over to AMS.
- Providing domain experience and thought-leadership to drive the scope, definition, and delivery of solutions that are fit for purpose and commercially viable.
- Agreeing objectives, outputs, milestones, and timescales with clients, together with associated contract and commercial terms.
- Identifying requirements, business processes, application configurations, testing plans, and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
- Managing full lifecycle project management experience, from initial opportunity through to requirement development/definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live, and service management.
- Developing and maintaining a network of external contacts and identifying talent for rapid development within the capability.
We're committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you.
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