Senior Client Engagement Manager

1 month ago


London, Greater London, United Kingdom Hyve Group Full time
Job Description

Hyve Group Ltd is a leading events and networking company that connects global industry communities through unmissable events, online platforms, and meeting programmes.

We are seeking a highly experienced Client Executive to join our team and drive client satisfaction and revenue growth.

The ideal candidate will have a strong track record in client engagement, project management, and commercial decision-making.

Key Responsibilities:

  1. Deliver exceptional client experiences for major accounts and strategic partners, ensuring increasing ROI and satisfaction.
  2. Develop and execute project plans for sponsorship fulfilment and client projects.
  3. Track projects effectively, with clear deadlines and communication.
  4. Lead special projects, such as roundtable sponsorship packages.
  5. Support Head of Client Engagement on sponsorship inventory, sales materials, and tracking.
  6. Gain a deep understanding of products, content, operations, and marketing processes to support client engagement.
  7. Support and oversee onboarding and delivery for key accounts, including the new business client engagement plan.
  8. Line manage 2 x Client Engagement Executives.

Requirements:

  1. Established experience in Client Engagement and project management.
  2. Line management experience.
  3. Aptitude for commercial decision-making and problem-solving.
  4. Strong relationship building skills, with ability to deal with senior stakeholders.
  5. Flexible and adaptable to team, client, and business needs.
  6. Ability and willingness to work flexible hours and international locations.

We offer a hybrid working model, a jam-packed calendar of social events, inclusion workshops, and professional development opportunities.

Join us in shaping innovation and driving progress across our customer communities.



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