Senior Client Engagement Manager
1 month ago
Hyve Group Ltd is a leading events and networking company that connects global industry communities through unmissable events, online platforms, and meeting programmes.
We are seeking a highly experienced Client Executive to join our team and drive client satisfaction and revenue growth.
The ideal candidate will have a strong track record in client engagement, project management, and commercial decision-making.
Key Responsibilities:
- Deliver exceptional client experiences for major accounts and strategic partners, ensuring increasing ROI and satisfaction.
- Develop and execute project plans for sponsorship fulfilment and client projects.
- Track projects effectively, with clear deadlines and communication.
- Lead special projects, such as roundtable sponsorship packages.
- Support Head of Client Engagement on sponsorship inventory, sales materials, and tracking.
- Gain a deep understanding of products, content, operations, and marketing processes to support client engagement.
- Support and oversee onboarding and delivery for key accounts, including the new business client engagement plan.
- Line manage 2 x Client Engagement Executives.
Requirements:
- Established experience in Client Engagement and project management.
- Line management experience.
- Aptitude for commercial decision-making and problem-solving.
- Strong relationship building skills, with ability to deal with senior stakeholders.
- Flexible and adaptable to team, client, and business needs.
- Ability and willingness to work flexible hours and international locations.
We offer a hybrid working model, a jam-packed calendar of social events, inclusion workshops, and professional development opportunities.
Join us in shaping innovation and driving progress across our customer communities.
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