Business Systems Analyst

3 days ago

Birmingham, Birmingham, United Kingdom Hays PLC Full time
Job Title: Business Systems Analyst

We are seeking a highly skilled Business Systems Analyst to join our team and play a pivotal role in the integration of the Civica Income Management Solution with Oracle Fusion ERP and AR Lockbox.

Key Responsibilities:
  • Lead requirements gathering workshops with various stakeholders to ensure seamless integration and efficient data management across multiple income data streams.
  • Analyse business needs and processes to capture As Is and To Be business processes.
  • Share regular updates and manage requirements using JIRA tickets.
  • Capture detailed requirements and specifications for blueprinting, solution design, implementation, and functional testing for business units using the income management solution and financial accounting system.
  • Act as liaison between the IT supplier and business stakeholders to ensure requirements and specifications are understood before development.
Integration Management:
  • Lead the integration of Civica Income Management Solution with Oracle Fusion ERP and AR Lockbox.
  • Requirements Gathering and Analysis:
  • Collaborate with stakeholders to gather and document business requirements.
  • Analyse and map income data streams to Oracle Fusion ERP and AR Lockbox systems.
Solution Design and Implementation:
  • Develop knowledge on income management processes, modules, including knowledge finance modules.
  • Work with technical teams to design integration solutions that meet business needs.
  • Oversee the implementation of integration solutions, ensuring compliance with best practices and organizational standards.
  • Conduct system testing and validation to ensure accuracy and reliability of integrated solutions.
Data Management and Reporting:
  • Ensure accurate and efficient processing of income data streams, including bank statements, housing rents, council tax, business rates, and Imperial 360.
  • Develop and generate reports to provide insights into income data and integration performance.
  • Monitor and troubleshoot data integration issues, providing timely resolutions.
Stakeholder Communication and Training:
  • Act as the primary point of contact for integration-related queries and issues.
  • Provide training and support to end-users and stakeholders on new processes and systems.
  • Communicate project status, risks, and issues to stakeholders and management.
Requirements:
  • Strong understanding of ERP systems, specifically Oracle Fusion ERP.
  • Experience with Civica Income Management Solution or similar financial management systems.
  • Proficiency in data mapping, transformation, and integration tools.
  • Excellent analytical skills with the ability to interpret complex data and make informed decisions.
  • Experience in managing integration projects, including planning, execution, and monitoring.
Preferred Qualifications:
  • Certification in Business Analysis (e.g., CBAP).
  • Experience working in the public sector or with council financial systems.
  • Knowledge of banking and financial data integration, including bank statements, housing rents, council tax, and business rates.
Education and Experience:
  • Bachelor's degree in business administration, Information Technology, or a related field.
  • Minimum of 5 years of experience as a Business Analyst, preferably with experience in ERP systems and data integration projects.
  • Proven experience with Oracle Fusion ERP, Civica, and AR Lockbox is highly desirable.

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