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Business Systems Analyst

2 months ago


Birmingham, Birmingham, United Kingdom Crimson Full time £60,000

Job Title: Business Systems Analyst

Job Summary:

Crimson is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for providing business analysis and design expertise to support the development and implementation of Salesforce solutions.

Key Responsibilities:

  • Design, develop, and maintain customer applications and objects within Salesforce, tailored to meet the business needs of our clients.
  • Manage stakeholders during the discovery phase to elicit and capture requirements for new projects and modifications to existing Salesforce solutions.
  • Assist project sponsors in drafting clear requirements that can be effectively translated into technical specifications for internal teams and third-party developers/configurators.
  • Develop process maps for anticipated future workflows, recommending optimal implementation strategies using Salesforce and related technologies.
  • Stay up-to-date with Salesforce releases to identify features that can be leveraged to meet project requirements.

Requirements:

  • Strong Business Analyst experience
  • Salesforce experience is essential
  • Salesforce Certified Business Analyst
  • Familiarity with Salesforce Experience Cloud
  • Familiarity with Salesforce Marketing Cloud
  • Understanding of the Software Development Life Cycle (SDLC)
  • Knowledge of integrating third-party applications with Salesforce via API
  • Offer guidance on Salesforce development best practices
  • Clearly communicate requirements and process flows for various projects
  • Prepare comprehensive business analysis documentation
  • Act as a liaison between business stakeholders, development teams, third parties, clients, and other relevant parties to ensure successful solution delivery for the business