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Customer Engagement Specialist

2 months ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

Position Type:
Full-time
Employment Status:
Permanent

Compensation:
£23,504, increasing to £24,064 after 9 months, plus unlimited commission opportunities

Hourly Wage:
£12.05


If you possess strong communication skills and enjoy engaging with others, this role may be a perfect fit for you.

Your life experiences and ability to build rapport, whether through personal interactions or everyday negotiations, can translate well into a successful career as a customer engagement specialist with

EE. We will provide you with comprehensive training to ensure you feel confident discussing our wide range of products and services.

This position focuses on conversing with customers over the phone, helping them enhance their digital experiences by recommending suitable products.

We recognize that life is dynamic, and this role is designed with flexibility in mind, allowing you to manage your commitments effectively.

We are dedicated to your success, offering support to ensure you can balance work and personal responsibilities.

Some of the benefits include:

  • A competitive starting salary of £23,504, rising to £24,064 after 9 months, along with an easy-to-understand commission structure.
  • Significant discounts on EE & BT products, including mobile and broadband services, saving you substantial amounts annually.
  • Opportunities for career development, as we are committed to helping you achieve your professional goals.
  • Days allocated for volunteering, allowing you to contribute to your community.
  • Optional private healthcare and dental plans for you and your family.
  • A concierge service to assist with various needs.

In addition to these benefits, we foster a positive team culture, providing meaningful support and tailored training to help you build a rewarding career.