Captain - River Thames Operations

4 days ago

Bermondsey, Greater London, United Kingdom City Cruises UK Full time
{"title": "Captain - River Thames Operations", "content": "Job Summary

We are seeking a highly skilled and experienced Captain to join our team at City Cruises UK. As a Captain, you will be responsible for safely navigating our vessels along the River Thames, providing exceptional customer service, and ensuring the highest standards of safety and compliance.

Key Responsibilities
  • Ensure the safe operation of vessels, adhering to Company standards and regulations.
  • Provide clear and concise commentary to passengers during sightseeing journeys.
  • Manage and supervise crew members, ensuring they are well-presented and groomed in Company uniform.
  • Conduct daily vessel log checks and report any maintenance issues or incidents.
  • Ensure the vessel is clean, tidy, and well-presented at all times.
  • Promote onboard sales and Company products as directed.
  • Be an Ambassador for our RESPECT Service System & Values.
Requirements & Qualifications
  • Tier 1 & 2 Boat Masters license.
  • Local knowledge endorsement.
  • Passenger Vessel Certificate.
  • Large Passenger Vessel endorsement license (only applicable to LPV Captains).
  • Experience operating as Captain of large passenger vessels.
  • Knowledge of vessel maintenance and vessel engineering.
Desirable
  • Full understanding of Health & Safety afloat and ashore and implementation of Safety Management System, preferably to ISM standard.
  • Knowledge and understanding of managing rota's.
  • Experience working within the hospitality industry.
  • Experience of managing a team and developing their careers.
About Us

City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole, and York.

We are committed to providing exceptional customer experiences and are seeking a Captain who shares our values and commitment to excellence.

", "lang_code": "en"}

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