Customer Service Representative

2 days ago

Harrogate, North Yorkshire, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers with their shopping needs, including answering questions about products and services.
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment.
  • Process transactions accurately and efficiently, handling cash and card payments.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy when handling cash and card transactions.
  • Ability to lift and move stock as required.
  • Availability to work a variety of shifts, including evenings and weekends.
Benefits:
  • Competitive hourly rate.
  • Opportunities for career development and advancement.
  • Discounts on products and services.
  • Access to exclusive employee benefits and perks.

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