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Customer Service Representative

2 months ago

Harrogate, North Yorkshire, United Kingdom Arrow Electronics, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide day-to-day sales support and customer service activities for assigned accounts
  • Liaise with internal departments to fulfill customer requirements and resolve queries
  • Responsible for resolving customer complaints and issues in a timely and professional manner
  • Assist with general administration duties, including preparing reports and updating customer records
Requirements
  • Experience in a customer-facing role, preferably in a sales or account management environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office, particularly Excel
  • Strong understanding of sales processes and customer relationships
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance