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Branch Manager
2 months ago
We are seeking an experienced Branch Manager to lead our Estate Agency team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for driving business growth, managing a team of estate agents, and ensuring the highest standards of customer service.
Key Responsibilities:
- Lead daily meetings with the Estate Agency team to discuss sales performance, customer feedback, and business development opportunities.
- Coach and develop the team to achieve key performance indicators (KPIs) and drive business growth.
- Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
- Develop and implement business plans to drive sales growth and improve customer satisfaction.
- Build and maintain strong relationships with vendors, buyers, and other stakeholders to drive business growth and improve customer satisfaction.
- Ensure the business is risk-averse and compliant with all regulatory requirements.
Requirements:
- Minimum of 2 years' experience in Estate Agency at a Senior Negotiator position or higher.
- Full UK driving license for a manual vehicle.
- Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, suppliers, and colleagues.
- Ability to work under own initiative, with a strong focus on delivering results and driving business growth.
- Good IT skills, with experience of Microsoft packages.
- Attention to detail and ability to manage time-sensitive and high-volume workloads.
What We Offer:
- Competitive salary and uncapped commission scheme.
- BMW 1 Series company car or monthly car allowance.
- Enrolment onto a fully-funded training course to earn a Level 2 Estate Agent Qualification.
- Career progression opportunities within the Spicerhaart Group Ltd.
- Employee Assistance Programme.
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.
