Lead Technical Officer in Healthcare Operations

1 month ago

Manchester, United Kingdom NHS Blood and Transplant Full time

Position Overview

As the Lead Technical Officer in Healthcare Operations, you will serve as the primary liaison for medical facilities requiring urgent supply deliveries, ensuring that their requests are processed and fulfilled with the highest level of accuracy. In addition to executing various technical and scientific responsibilities—such as overseeing the temperature of storage facilities and performing maintenance tasks—you will also play a crucial role in mentoring and developing other support personnel.

We are seeking candidates with a level 4 qualification, such as a BTEC or HNC in a relevant scientific discipline, NHSBT Foundation Degree, or equivalent expertise and experience in a manufacturing, logistics, or supply chain setting that necessitates intermediate theoretical knowledge gained through formal education.

Ideally, you will possess a foundational understanding of basic IT applications and some experience working independently in a laboratory setting. A collaborative team player, you will be adept at inspiring both yourself and your colleagues as you navigate a diverse array of responsibilities.

NHS Blood and Transplant (NHSBT) fosters a vibrant and welcoming workplace where collaboration is highly esteemed. We prioritize personal growth and offer extensive training and development opportunities accessible to all team members.

Key Responsibilities

You will be tasked with executing a variety of scientific and technical functions related to blood (and, when applicable, tissue) donations from our donors, with the assistance of the team. You will be accountable for the guidance and training of new and less experienced personnel. You will be required to perform precise repetitive tasks involving equipment and blood samples/donations and carry out routine activities consistently. You will handle blood bags and various types of equipment. The position will necessitate working flexible hours and days, including weekends and public holidays, as per the departmental roster (unless otherwise specified in the shift agreement) with appropriate notice. You will be expected to manually manage equipment daily, weighing up to 13 kgs, with or without mechanical assistance, following suitable training.

This is a shift-based role covering days, evenings, nights, and public holidays, with some independent working. An 8-week shift pattern is in place, with shifts averaging 7.5 hours between 8 am and 1 am. Participation in an On-call Rota will also be required.

Shifts may include Monday to Friday from 2 pm to 10 pm, plus On-call Rota coverage on weekends, or Wednesday to Sunday from 1 pm to 9 pm.

Candidate Profile

Experience and Expertise

Proven experience in supervising others. Familiarity with Information Technology, including Microsoft Office.

Qualifications and Training

Level 4 qualification, such as a BTEC or HNC in a relevant scientific discipline, NHSBT Foundation Degree, or equivalent expertise and experience in a manufacturing, logistics, or supply chain environment requiring intermediate theoretical knowledge acquired through formal training. Demonstrated commitment to personal development. Willingness to pursue further training and development opportunities.

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