Program Management Specialist
2 months ago
We believe in cross-functional collaboration as the enabler of high performance. As a Program Specialist, you'll steward cross-functional Programs, managing the Program scope and integrated plan to deliver it with consistent quality.
Naturally curious, you'll execute a number of commercial experiments involving our Product (web, app) and/or Customer Service operation.
**Key Responsibilities:**
- Synchronizing the opportunities/projects that are part of the Program, to achieve the desired outcomes.
- Enabling virtual Program Teams, which might include Product, Technology, UX, Operations, Marketing, Legal, Finance and HR collaboration.
- Designing new business policies, processes and campaigns, ensuring quality execution, in alignment with our mission, brand, and values.
- Creating Alignment Documents, operational plans, business policies, operational processes, and other documentation.
- Experience with Salesforce, JIRA, Confluence, and a bonus for Looker and Iterable.
- Strong analytical problem-solving skills, with a flexible approach to program management, iterating and adapting that approach when necessary.
- Fluency in English.
**What We Offer:**
- Highly competitive salary package.
- Hybrid work environment.
- Hybrid allowance/benefit.
- Temporary work from abroad policy.
- Mental health support.
- Regular team and social events.
We are committed to building a diverse and inclusive company.
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