Program Management Specialist

2 months ago


London, Greater London, United Kingdom Instapro Full time

We believe in cross-functional collaboration as the enabler of high performance. As a Program Specialist, you'll steward cross-functional Programs, managing the Program scope and integrated plan to deliver it with consistent quality.

Naturally curious, you'll execute a number of commercial experiments involving our Product (web, app) and/or Customer Service operation.

**Key Responsibilities:**

  • Synchronizing the opportunities/projects that are part of the Program, to achieve the desired outcomes.
  • Enabling virtual Program Teams, which might include Product, Technology, UX, Operations, Marketing, Legal, Finance and HR collaboration.
  • Designing new business policies, processes and campaigns, ensuring quality execution, in alignment with our mission, brand, and values.
  • Creating Alignment Documents, operational plans, business policies, operational processes, and other documentation.
  • Experience with Salesforce, JIRA, Confluence, and a bonus for Looker and Iterable.
  • Strong analytical problem-solving skills, with a flexible approach to program management, iterating and adapting that approach when necessary.
  • Fluency in English.

**What We Offer:**

  • Highly competitive salary package.
  • Hybrid work environment.
  • Hybrid allowance/benefit.
  • Temporary work from abroad policy.
  • Mental health support.
  • Regular team and social events.

We are committed to building a diverse and inclusive company.



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