Support Services Team Supervisor
4 weeks ago
Creative Support is seeking a dedicated and knowledgeable Support Services Team Supervisor who possesses a solid understanding of learning disabilities, mental health issues, and autism spectrum disorders. The successful candidate will become an integral part of a collaborative and skilled team, assisting the service manager in overseeing various supported living and outreach services.
The supported living environments we provide are vibrant and nurturing, where individuals engage in a variety of activities both within their residences and in the wider community. Our outreach initiatives aim to empower independent and socially active individuals, fostering confidence, emotional resilience, and essential life skills.
As a Support Services Team Supervisor, your responsibilities will encompass:
- Coordinating the provision of care tailored to a specific group of service users, ensuring that their needs, preferences, and choices are met. This may involve administering medication, offering emotional support, and assisting with daily living tasks.
- Overseeing, mentoring, and managing the performance of staff, volunteers, and students to ensure effective and personalized care delivery.
- Implementing safeguarding protocols to protect vulnerable adults and ensuring compliance with all relevant policies and procedures.
- Promoting exceptional customer service to service users, their families, and external agencies.
- Building warm and trusting relationships with service users to enhance their experience.
You will receive comprehensive training from our dedicated training academy and benefit from the guidance of experienced managers.
Strong written and verbal communication skills are essential, along with excellent organizational abilities and the capacity to prioritize and manage a demanding workload. Flexibility to meet the needs of the service and a willingness to accept guidance and supervision are also crucial.
Creative Support is committed to being a passionate, inclusive, and anti-racist organization. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer, recently recognized with the Investors in People Gold award. We actively encourage applications from individuals of diverse backgrounds and cultures.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days of annual leave, and company-paid enhanced DBS checks.
We are an inclusive organization and can only accept applications from candidates who are eligible to work within the UK.
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Support Services Team Supervisor
4 weeks ago
Smethwick, Sandwell, United Kingdom Creative Support Full timeCreative Support is seeking a dedicated and knowledgeable Support Services Team Supervisor with a solid background in learning disabilities, mental health, and autism. The successful candidate will work within a collaborative and skilled team, assisting the service manager in overseeing various supported living and outreach services. Your primary...
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Support Services Team Supervisor
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Smethwick, Sandwell, United Kingdom Creative Support Full timePosition Overview: Creative Support is seeking a dedicated and knowledgeable Team Leader who possesses a solid understanding of learning disabilities, mental health, and autism. The ideal candidate will become part of a collaborative and skilled team, assisting the service manager in overseeing various supported living and outreach services. Your primary...
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