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Service Desk Specialist
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Areti Group | B Corp®. As a key member of our IT support team, you will be responsible for providing exceptional service desk support to our customers, ensuring a positive and efficient experience.Key Responsibilities:Handle 1st line support...
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full timeJob Title: Service Desk SpecialistAt Areti Group | B Corp®, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide timely and effective...
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full timeJob Title: Service Desk SpecialistAt Areti Group | B Corp®, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide timely and effective...
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Service Desk Support Specialist
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerJoin our team at Areti Group | B Corp® as a Service Desk Engineer, where you will play a crucial role in providing exceptional support to our customers.About the RoleWe are seeking a highly skilled and experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing first-line support...
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerJoin our team at Areti Group | B Corp® as a Service Desk Engineer, where you will play a crucial role in providing exceptional support to our customers.About the RoleWe are seeking a highly skilled and experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing first-line support...
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerLocation: Central Reading Office - 4 days in the officeSalary: £32kKey Responsibilities:Provide exceptional service desk support, ensuring a positive and efficient experience.Handle 1st line support enquiries, resolving issues related to O365, Cloud services, desktop support, Microsoft applications, and other business systems.Administer...
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerLocation: Central Reading Office - 4 days in the officeSalary: £32kKey Responsibilities:Provide exceptional service desk support, ensuring a positive and efficient experience.Handle 1st line support enquiries, resolving issues related to O365, Cloud services, desktop support, Microsoft applications, and other business systems.Administer...
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Service Desk Support Specialist
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Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerJoin Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.Key Responsibilities:Provide exceptional service desk support, ensuring a positive and efficient experience for users.Handle 1st line support enquiries, resolving issues...
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Service Desk Support Specialist
4 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerJoin Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.Key Responsibilities:Provide exceptional service desk support, ensuring a positive and efficient experience for users.Handle 1st line support enquiries, resolving issues...
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Service Desk Support Specialist
4 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerJoin Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.Key Responsibilities:Provide exceptional service desk support to ensure a positive and efficient experience for users.Handle 1st line support enquiries, resolving issues...
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Service Desk Support Specialist
4 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk EngineerJoin Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.Key Responsibilities:Provide exceptional service desk support to ensure a positive and efficient experience for users.Handle 1st line support enquiries, resolving issues...
Service Desk Specialist
2 months ago
We are seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing first-line support to our customers, troubleshooting and resolving technical issues, and escalating complex problems to senior team members.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues using ITSM and knowledge management tools
- Escalate complex problems to senior team members for further investigation and resolution
- Coach and train junior team members to improve their technical skills
- Contribute to the development and implementation of process improvements to enhance service delivery
- Minimum 2 years' experience in a similar or equivalent role
- Technical qualification, either at College or University level, would be advantageous
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Strong problem-solving and analytical skills
- Generous salary and annual bonus
- Stock options
- Contributory pension scheme
- 25 days annual leave + public holidays
- Cycle to work schemes (salary sacrifice)
- Car scheme (salary sacrifice)
- Employee assistance programs
- Discounts platform
