Service Desk Support Specialist

3 weeks ago


Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000
Service Desk Engineer

Join Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.

Key Responsibilities:

  • Provide exceptional service desk support, ensuring a positive and efficient experience for users.
  • Handle 1st line support enquiries, resolving issues related to O365, Cloud services, desktop support, Microsoft applications, and other business systems.
  • Administer Active Directory, creating and managing user accounts and permissions.
  • Manage SharePoint and OneDrive, assisting with user access, permissions, and troubleshooting.
  • Troubleshoot any Microsoft application used by the business.
  • Set up devices using Microsoft Autopilot and configure laptops, tablets, and mobiles for new starters.
  • Disable user accounts and devices securely and efficiently.
  • Maintain clear and detailed documentation of support interactions, resolutions, and system configurations.

Requirements:

  • Experience in a service desk environment.
  • Excellent customer service skills.
  • Strong technical knowledge of Windows operating systems, M365, and service desk methodologies.

About Areti Group | B Corp™:

Areti Group | B Corp™ is a leading organization that values its employees and customers. We are committed to providing a positive and efficient experience for all our users.



  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk Support SpecialistAt Areti Group | B Corp™, we are seeking a skilled Service Desk Support Specialist to join our team. The ideal candidate will have experience in a service desk environment, with a strong focus on providing exceptional customer service and technical support.Key Responsibilities: Provide technical support for O365, Cloud...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk Support SpecialistAt Areti Group | B Corp™, we're seeking a skilled Service Desk Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing exceptional service desk support, ensuring a positive and efficient experience for our users.Key responsibilities include: Handling 1st line support...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Areti Group | B Corp®. As a key member of our IT support team, you will be responsible for providing exceptional service desk support to our customers, ensuring a positive and efficient experience.Key Responsibilities:Handle 1st line support...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Areti Group | B Corp®. As a key member of our IT support team, you will be responsible for providing exceptional service desk support to our customers, ensuring a positive and efficient experience.Key Responsibilities:Handle 1st line support...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time

    Job Title: Service Desk SpecialistAt Areti Group | B Corp®, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide timely and effective...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time

    Job Title: Service Desk SpecialistAt Areti Group | B Corp®, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide timely and effective...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time

    Job Title: Service Desk SpecialistAt Areti Group | B Corp™, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide first-line support for...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk SpecialistAt Areti Group | B Corp™, we are seeking a skilled Service Desk Specialist to join our team. The ideal candidate will have experience in a service desk environment, with a strong focus on providing exceptional customer service.Key Responsibilities: Handle 1st line support enquiries, resolving issues related to O365, Cloud services,...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk EngineerLocation: Central Reading Office - 4 days in the officeSalary: £32kKey Responsibilities:Provide exceptional service desk support, ensuring a positive and efficient experience.Handle 1st line support enquiries, resolving issues related to O365, Cloud services, desktop support, Microsoft applications, and other business systems.Administer...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk EngineerLocation: Central Reading Office - 4 days in the officeSalary: £32kKey Responsibilities:Provide exceptional service desk support, ensuring a positive and efficient experience.Handle 1st line support enquiries, resolving issues related to O365, Cloud services, desktop support, Microsoft applications, and other business systems.Administer...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk EngineerJoin our team at Areti Group | B Corp® as a Service Desk Engineer, where you will play a crucial role in providing exceptional support to our customers.About the RoleWe are seeking a highly skilled and experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing first-line support...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk EngineerJoin our team at Areti Group | B Corp® as a Service Desk Engineer, where you will play a crucial role in providing exceptional support to our customers.About the RoleWe are seeking a highly skilled and experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing first-line support...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk EngineerJoin Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.Key Responsibilities:Provide exceptional service desk support to ensure a positive and efficient experience for users.Handle 1st line support enquiries, resolving issues...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Service Desk EngineerJoin Areti Group | B Corp™ as a Service Desk Engineer and take on a challenging role that requires strong technical knowledge and excellent customer service skills.Key Responsibilities:Provide exceptional service desk support to ensure a positive and efficient experience for users.Handle 1st line support enquiries, resolving issues...


  • Reading, Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystWe are seeking an experienced Service Desk Analyst to join our team on a permanent basis.The role is on-site for the duration of the probationary period, with the opportunity to work remotely one day a week after successful completion.As a Service Desk Analyst, you will be rewarded with a competitive salary and benefits package, including...


  • Reading, Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystWe are seeking an experienced Service Desk Analyst to join our team on a permanent basis.The role is on-site for the duration of the probationary period, with the opportunity to work remotely one day a week after successful completion.As a Service Desk Analyst, you will be rewarded with a competitive salary and benefits package, including...


  • Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000

    Job Description: Service Desk Engineer/Helpdesk/1st LineLocation: Central Reading Office - Salary: Up to £32kExperience Required:Experience in a service desk environmentExcellent customer service skillsConfident communicatorStrong technical knowledge of Windows operating systems, M365, and service desk methodologiesResponsibilities:Provide exceptional...


  • Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Job Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that our estates maintenance services are delivered to the highest standards.Key...


  • Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Job Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that our estates maintenance services are delivered to the highest standards.Key...


  • Reading, Reading, United Kingdom healthjobsuk - jobboard Full time

    Job Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that all service requests are processed efficiently and effectively.The successful candidate will...