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Associate Operations Manager
3 months ago
Deputy Site Manager - Manchester, Greater Manchester
Integrity and accountability are at the heart of our operations.
iQ is a leading provider of student housing in the UK, dedicated to ensuring that our 30,000 residents across 76 locations in 29 cities have an exceptional living experience.
Our on-site teams are composed of innovative thinkers and proactive problem solvers who are passionate about enhancing the daily lives of our residents.
Here’s an overview of the role.
The Deputy Site Manager plays a crucial role in supporting the efficient, safe, and profitable management of our properties, while prioritizing the goal of providing our residents with an outstanding experience. This position is ideal for a driven individual eager to make a significant difference in the lives of our students.
As a Deputy Site Manager, your focus will be on ensuring that our residents feel comfortable and at home. This may involve mentoring and guiding your team, as well as guaranteeing that our properties adhere to health and safety regulations. Each day will present new challenges, but you will be part of a supportive community that values teamwork and collaboration.
Key Responsibilities
- Fostering a welcoming and memorable environment for residents
- Managing administrative duties such as tracking maintenance requests, organizing documentation, and updating records
- Addressing and resolving resident concerns with empathy and professionalism
- Assisting in team management and stepping in for the Operations Manager when necessary
- Ensuring compliance with health and safety protocols
What qualities define a successful iQ team member?
We seek an enthusiastic leader who excels in a dynamic and results-oriented setting. You should be willing to engage actively, demonstrating strong communication abilities and a positive attitude. Previous management experience in hospitality, fitness, or food service is valuable, but we prioritize interpersonal skills, character, and potential.
In return, you will enjoy a range of excellent benefits and the chance to work within a vibrant, supportive team in a company that is continuously evolving.
Joining iQ offers more than just a job; it’s an opportunity to shape your future and develop a career in a diverse and enjoyable atmosphere.
