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Senior CRM Manager

2 months ago

London, Greater London, United Kingdom 3Search Full time £65,000 - £70,000
About the Role

We are seeking a highly skilled Senior CRM Manager to join our team at 3Search. As a key member of our organization, you will play a critical role in developing and managing our CRM strategy, driving business growth, and enhancing customer experience.

Key Responsibilities
  • Develop and implement a comprehensive CRM strategy that aligns with our business objectives
  • Lead projects from concept to delivery, leveraging data insights to improve customer experience and drive business growth
  • Manage and mentor a team of CRM professionals, including a Senior CRM Executive
  • Collaborate with cross-functional teams to ensure seamless integration of CRM initiatives
  • Stay up-to-date with industry trends and best practices in CRM and email marketing
Requirements
  • Proven experience in email marketing and CRM management, with hands-on knowledge of ESPs or CDPs
  • Proficiency in HTML and understanding of CRM campaign data requirements
  • Ability to create engaging customer messaging and develop effective CRM strategies
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance