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Program Coordinator

3 months ago

Worcester, Worcestershire, United Kingdom Royal Life Saving Society UK - RLSS UK Full time
Position Overview

JOB TITLE: Program Coordinator

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Business Systems/Corporate

LOCATION: Royal Life Saving Society UK HQ

REPORTS TO: Head of Business Systems and IT

SALARY: £37, Grade B)

ROLE SUMMARY

In the capacity of Program Coordinator, you will oversee the strategic planning, execution, and successful delivery of various initiatives within the RLSS UK. Collaborating closely with internal partners at all levels, this position is crucial in establishing goals, deliverables, and crafting detailed project frameworks.

KEY RESPONSIBILITIES

Project Oversight

  • Formulate project frameworks that delineate objectives, scope, and timelines while identifying necessary resources.
  • Track project advancement against established milestones, monitoring KPIs and recognizing potential challenges.
  • Utilize and sustain project management tools to provide real-time updates on project status.
  • Maintain open lines of communication with relevant stakeholders to ensure alignment with project objectives and expectations.
  • Organize meetings among stakeholders, team members, and suppliers.
  • Document meeting notes and assigned tasks, ensuring completion of agreed actions.
  • Deliver consistent updates to the line manager and pertinent stakeholders.
  • Guarantee that project outcomes meet the defined success criteria by implementing and maintaining quality assurance protocols.
  • Establish and uphold change management processes to ensure successful adoption of completed projects by both internal and external clients.
  • Upon project completion, assess success against initial goals and provide insights and lessons learned for ongoing improvement.
  • Ensure projects are executed within budgetary constraints.
  • Assist in the development of business proposals across the organization.

General Responsibilities

  • Build and sustain relationships with key personnel and stakeholders.
  • Consistently demonstrate and uphold the Society's values and behavioral standards.
  • Ensure adherence to UK GDPR and the Data Protection Act 2018 by following internal information governance policies and maintaining current documentation as part of RLSS UK's compliance framework.
  • Actively engage in the Society's equality, diversity, and inclusion (EDI) initiatives and training, promoting a culture of respect and inclusion for all staff and clients.

This job description serves as a general outline of responsibilities and may be adjusted to meet the evolving needs of the organization.

CANDIDATE PROFILE

Essential Experience, Skills, and Attributes

  • Proven experience in a similar role.
  • Familiarity with relevant project management software.
  • Exceptional communication skills, both written and verbal.
  • Ability to influence stakeholders at all management levels.
  • Strong IT proficiency, particularly with the M365 suite of applications.
  • Capable of working independently.
  • Willingness to learn, develop, and share new skills and knowledge with the team.
  • Highly motivated and results-driven, with a focus on effective teamwork.
  • Strong organizational and time management skills.
  • A meticulous attention to detail.

Essential Qualifications

  • PRINCE2 certification (or equivalent).

Desirable Experience, Skills, and Attributes

  • Understanding of RLSS UK and its operations.

BENEFITS OFFERED BY RLSS UK

As a national charity located in Worcester, RLSS UK provides a range of employee benefits, including:

  • Complimentary on-site parking.
  • Annual leave entitlement of 23 days plus bank holidays.
  • Private medical insurance options.
  • Enhanced sick pay provisions.
  • Eye care support.
  • Employee assistance programs.
  • Life insurance coverage.
  • Access to sports benefits and perks.
  • Complimentary membership to RLSS UK.
  • Free refreshments at HQ, including access to a coffee machine.
  • Modern office environment and additional perks.

*Eligibility criteria may apply.