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Sales Ambassador

2 months ago

Gateshead, Gateshead, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Lush. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer leaves the store with a smile and a positive impression of our brand.
  • Product Knowledge: Develop in-depth knowledge of our products and ingredients, enabling you to make informed recommendations to customers and showcase our products in a compelling way.
  • Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive and approachable work environment, and contribute to the growth and development of the team.
  • Visual Merchandising: Create visually appealing displays and maintain a high standard of store presentation, using this as a way to engage customers and enhance their shopping experience.
  • Inventory Management: Ensure that inventory is accurately managed, restock shelves as needed, and maintain a high level of product availability.
  • Store Maintenance: Maintain a clean and inviting store environment, ensuring that every area of the store is tidy and well-presented.
  • Transactions: Handle transactions efficiently and effectively, ensuring that every purchase is a positive experience for the customer.
  • Customer Support: Provide support to customers, resolving issues and ensuring that every customer is genuinely cared for.
Requirements
  • Customer Experience: A true passion for delivering exceptional customer service, inspiring colleagues to radiate positivity and create memorable experiences.
  • Teamwork: Ability to work collaboratively with colleagues to achieve goals and cultivate a positive work environment.
  • Communication: Excellent communication skills, ensuring that information is shared effectively and respectfully throughout the store.
Benefits
  • Holiday Allowance: Enjoy a generous holiday allowance.
  • Product Discounts: Receive 50% discount on Lush products and spa treatments.
  • Profit-Based Bonus: Participate in a profit-based bonus scheme.
  • Complimentary Spa Treatment: Enjoy a complimentary spa treatment.
  • Pension Scheme: Join our pension scheme.
  • Paid Birthday Day Off: Enjoy a paid day off on your birthday.
  • Cycle to Work Scheme: Participate in our cycle to work scheme.
  • Discounted Rail and Bus Season Tickets: Receive discounted rail and bus season tickets.
  • Employee Assistance Programme: Access our employee assistance programme.
  • Parental Leave: Enjoy 6 months' full pay for parental leave (primary caregiver).
  • Financial Childcare Support: Receive financial childcare support on return to work.
  • Flexible Working: Enjoy flexible working arrangements.