Peak Season Retail Ambassador

4 weeks ago


Gateshead, Gateshead, United Kingdom Tom Ford Full time
Tom Ford - Peak Season Retail Ambassador - H Beauty - Gateshead

Christmas Store Associate

Are you ready to shine in a seasonal role that's full of excitement and energy?

We're seeking enthusiastic and passionate individuals to join our vibrant store teams as Christmas Team Members on a temporary basis during our peak trading period.

As a Christmas Team Member, you'll have the opportunity to engage with our customers, drive sales, and be a part of our highly performing teams.

Key Responsibilities:

· Deliver exceptional customer experiences, building strong relationships and exceeding expectations

· Contribute to daily and weekly store targets during our Peak Trading period

· Collaborate with colleagues to create a memorable customer experience

  • Educate customers on product features and benefits to enhance their shopping experience
  • Ensure all store and company retail standards, health & safety, and security protocols are met
  • Support the management team with visual merchandising changes and stock management to ensure stores are peak-ready
  • Adhere to brand procedures when receiving, checking, and unpacking deliveries, as well as following stock movements and replenishment processes
  • Stay up-to-date on company information through Workplace, team briefs, or other forums

Benefits

· Flexibility – We offer a variety of rotas and contracts to suit different schedules

· Staff Discount - Enjoy up to 50% off products with our employee discount scheme

· Brand Incentives – We offer generous incentives across ELC, including commission structures and referral bonuses

Qualifications

· Passionate about our brands and eager to share this enthusiasm with customers

· Excellent communication skills to engage with customers and colleagues

· Flexibility to work across peak periods, approximately six weeks leading up to Christmas

· Positive outlook and accommodating, can-do attitude

· Responsive to business needs, proactive to go above and beyond

· Previous retail, sales, or customer service experience is desirable

Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Gateshead
Job Type: Standard
Shift: Variable
Job Number: 2413997

As an equal opportunities employer, we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The estimated salary for this role is around £25,000 - £30,000 per annum, depending on experience.

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