Principal Field Engineer
5 days ago
We are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients in the Education Sector.
Key Responsibilities:- Visiting client sites to provide technical support and guidance on projects and future system enhancements.
- Providing advice and guidance on technical issues and taking ownership of technical issues on site.
- Escalating technical issues to the CTS Helpdesk and liaising with other members of the CTS senior team.
- Providing the highest level of technical expertise to all assigned client networks, utilising best practice.
- Mentoring the Network Manager and Engineers on site and assisting in progressing them onto the next level of Engineer within the CTS.
- Attending emergency call outs and covering the absence of engineers where needed.
- Assisting the Helpdesk team with escalated issues where you have additional knowledge of the site or product.
- Dealing with incoming issues in a professional, courteous manner and taking ownership of issues/tickets.
- Conducting full and thorough diagnostics with end users to enable issue/ticket resolution.
- Liaising with your sites in regard to their daily and weekly checks and providing support as required.
- Scoping requirements for client projects and working with the Head of Technical and Account Managers to identify current setup and required goals.
- Leading engineering projects for client sites and providing a detailed scope of works and design to the client.
- Leading individuals or teams on site and delegating appropriate tasks to ensure the correct running of the project on time.
- Working with the account manager to liaise with the client to ensure all equipment is correct and that the client sees you as the face of the project.
- Hands on experience with wired and wireless networking, switches, virtual environments, firewalls, web filtering, and advanced troubleshooting.
- GCSE Grade 5 or above in Maths and English.
- A-Level, BTEC, NVQ, or T-Level in a relevant subject.
- Industry qualifications within the IT sector - Microsoft, Cisco, Aruba, Apple, is preferred.
- 4-5 years experience in an IT Support environment.
- Ability to troubleshoot and diagnose issues to establish the root cause of the problem.
- Excellent communication skills, the ability to provide feedback to stakeholders at all levels.
- Solid understanding of wired and wireless networks and devices.
- Ability to work independently and as part of a team under pressure.
- Impeccable attention to detail and commitment to quality.
- Experience in the education sector.
- Interpersonal skills sufficient to assist non-technical users of IT.
- Ability to assess and re-prioritise workloads when circumstances or demands change.
- Ability to take the initiative when necessary.
- Competitive salary and benefits package.
- Opportunity to work on diverse and challenging projects.
- Exposure to a variety of clients.
- Chance to contribute to the company's success and growth.
- Death in Service benefit.
- Company Pension scheme.
- 25 days annual leave (not including Bank Holidays) increasing with length of service.
- SAGE Employee benefits.
- Petrol allowance.
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Principal Field Engineer
3 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerClass Technology Solutions Ltd is seeking a highly skilled and experienced Principal Field Engineer to join our team. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients across various locations.Key Responsibilities:Provide technical support and expertise to...
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Principal Field Engineer
3 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerClass Technology Solutions Ltd is seeking a highly skilled and experienced Principal Field Engineer to join our team. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients across various locations.Key Responsibilities:Provide technical support and expertise to...
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Principal Field Engineer
1 week ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients in the Education Sector.Key Responsibilities:Provide technical advice and guidance...
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Principal Field Engineer
1 week ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients in the Education Sector.Key Responsibilities:Provide technical advice and guidance...
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Principal Field Engineer
6 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients in the Education Sector.Key Responsibilities:Provide technical advice and guidance...
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Principal Field Engineer
6 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical support and expertise to our clients in the Education Sector.Key Responsibilities:Provide technical advice and guidance...
-
Principal Field Engineer
6 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical expertise and support to our clients in the Education Sector.Key Responsibilities:Visiting client sites to provide...
-
Principal Field Engineer
5 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical expertise and support to our clients in the Education Sector.Key Responsibilities:Visiting client sites to provide...
-
Principal Field Engineer
5 days ago
Slough, Slough, United Kingdom Class Technology Solutions Full timePrincipal Field Engineer OpportunityWe are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions. As a key member of our Education Sector team, you will be responsible for facilitating client visits to support the ongoing running of our clients' networks.Key Responsibilities:Visiting client sites to provide...
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Principal Field Engineer
4 days ago
Slough, Slough, United Kingdom Class Technology Solutions Full timePrincipal Field Engineer OpportunityWe are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions. As a key member of our Education Sector team, you will be responsible for facilitating client visits to support the ongoing running of our clients' networks.Key Responsibilities:Visiting client sites to provide...
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Principal Field Engineer
1 week ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical expertise and support to our clients in the Education Sector.Key Responsibilities:Visiting client sites to provide...
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Principal Field Engineer
1 week ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical expertise and support to our clients in the Education Sector.Key Responsibilities:Visiting client sites to provide...
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Principal Field Engineer
15 hours ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical expertise and support to our clients in the Education Sector.Key Responsibilities:Visiting client sites to provide...
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Principal Field Engineer
10 hours ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timeJob Title: Principal Field EngineerWe are seeking a highly skilled and experienced Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a Principal Field Engineer, you will be responsible for providing technical expertise and support to our clients in the Education Sector.Key Responsibilities:Visiting client sites to provide...
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Head of Field Engineering
1 week ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timePrincipal Field EngineerWe are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a key member of our engineering team, you will be responsible for providing technical expertise to our clients and ensuring the smooth operation of their networks.Key Responsibilities:Provide technical guidance and support...
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Head of Field Engineering
1 week ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timePrincipal Field EngineerWe are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a key member of our engineering team, you will be responsible for providing technical expertise to our clients and ensuring the smooth operation of their networks.Key Responsibilities:Provide technical guidance and support...
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7 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timePrincipal Field EngineerWe are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a key member of our engineering team, you will be responsible for providing technical expertise to our clients and ensuring the smooth operation of their networks.Key Responsibilities:Provide technical guidance and support...
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Head of Field Engineering
7 days ago
Slough, Slough, United Kingdom Class Technology Solutions Ltd Full timePrincipal Field EngineerWe are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a key member of our engineering team, you will be responsible for providing technical expertise to our clients and ensuring the smooth operation of their networks.Key Responsibilities:Provide technical guidance and support...