Head of Field Engineering

4 hours ago

Slough, Slough, United Kingdom Class Technology Solutions Ltd Full time
Principal Field Engineer

We are seeking a highly skilled Principal Field Engineer to join our team at Class Technology Solutions Ltd. As a key member of our engineering team, you will be responsible for providing technical expertise to our clients and ensuring the smooth operation of their networks.

Key Responsibilities:
  • Provide technical guidance and support to clients on network infrastructure and system enhancements
  • Identify areas of growth and improvement within client networks and escalate to account managers
  • Mentor and train network managers and engineers to enhance their skills and knowledge
  • Collaborate with the helpdesk team to resolve escalated issues and provide additional technical expertise
  • Work with the Head of Technical and account managers to scope requirements for client projects and ensure successful project delivery
Requirements:
  • Hands-on experience with wired and wireless networking, switches, virtual environments, firewalls, and web filtering
  • GCSE Grade 5 or above in Maths and English
  • Industry qualifications in IT sector - Microsoft, Cisco, Aruba, Apple
  • 4-5 years' experience in IT support environment
  • Impeccable attention to detail and commitment to quality
What We Offer:
  • Competitive salary and benefits package
  • Opportunity to work on diverse and challenging projects
  • Death in Service benefit
  • Company Pension scheme
  • 25 days annual leave (not including Bank Holidays) increasing with length of service
  • Petrol allowance

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