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Field Service Engineer

2 months ago

Slough, Slough, United Kingdom Ganymede Solutions Full time £37,000
Job Description

Job Title: Field Service Engineer

Job Summary:

Ganymede Solutions is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing exceptional customer service and technical support to our clients in the railway industry.

Key Responsibilities:

  • Carry out fault diagnostics on modern diesel engines, downloading data, and ECU (Electronic Control Unit) familiarity.
  • Undertake remote diagnostic work to obtain, evaluate, and interpret data to identify likely faults before physically seeing the engine.
  • Provide technical support and guidance to clients to ensure the optimal performance and availability of diesel engines in the rolling stock.
  • Work closely with clients to understand their needs and provide solutions to meet their requirements.
  • Collaborate with internal teams to ensure seamless delivery of services and support.

Requirements:

  • Qualified to NVQ3 as a minimum with demonstrable experience of fault diagnostics and remote diagnostics and conditioning.
  • Experience in both the mechanical and electrical maintenance of diesel engines and/or propulsion systems and associated electrical control technology.
  • Excellent communication and interpersonal skills with the ability to work effectively with clients and internal teams.
  • Ability to work independently and as part of a team.
  • Basic salary of £35k to £37,000 per annum, depending on qualifications, plus company van, fuel card, laptop, mobile phone.

Working Conditions:

This role is field-based, and you will be covering the M4 Corridor area, from Reading to London. You will be working a 4 on 4 off shift basis, 40 hours a week, with 25 Days holiday + BH, Attractive pension scheme, private medical, and other big company benefits offered as standard.