Housing Repairs Coordinator

3 weeks ago


North London, United Kingdom Vox Network Consultants Full time
Housing Repairs Co-ordinator

Our client, a local authority in North London, is seeking a skilled Housing Repairs Co-ordinator to join their team. As a key member of the housing management team, you will be responsible for ensuring that repairs are carried out efficiently and effectively.

Key Responsibilities:
  • Diagnose repairs accurately and raise orders on IT systems to contractors
  • Book appointments and manage repair schedules
  • Provide excellent customer service, responding to phone enquiries in a professional and polite manner
  • Liaise with other departments, agencies, and contractors as required
  • Process service requests accurately and efficiently, adhering to policy and procedural guidelines
Requirements:
  • Knowledge of the main issues affecting social housing
  • ITQ2 or equivalent Information Technology skills
  • Minimum of 1 year's experience of working within a responsive repairs environment and housing management systems
  • Experience of dealing with all aspects of building maintenance/repairs in a busy environment
Contract Details:
  • Initial 3-6 month ongoing contract with the opportunity to extend
  • PAYE via Umbrella
  • Monday to Friday, 9am to 5pm

Please note that candidates will be required to complete an onboarding and compliance process, including DBS and online training modules, prior to starting the role.



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