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Administrative Support Coordinator
3 months ago
Position Overview
The role involves delivering a thorough administrative support service to medical professionals, ensuring utmost confidentiality is upheld at all times.
The individual in this position will be expected to exhibit a high degree of initiative in managing their tasks and making informed decisions in line with departmental guidelines.
Key Responsibilities
This position entails providing effective clerical assistance to the Consultant Histopathologists and the department. Responsibilities include:
- Distributing histology reports and managing the filing of information and request forms.
- Coordinating the distribution of materials for second opinions.
- Audio typing of histological reports and documenting minutes from meetings.
- Extracting histological slides and retrieving cases for multidisciplinary team meetings.
- Acting as the primary point of contact for inquiries via phone or in person.
Successful candidates will be expected to work during standard laboratory hours from Monday to Friday.
Qualifications
Applicants must possess a minimum of GCSE qualifications in Mathematics and English or equivalent. Additionally, a typing or word processing qualification, such as OCR I/II or equivalent, is required.
Candidate Profile
Ideal candidates should be motivated, eager to learn, and willing to develop new skills. A flexible approach to work and the ability to thrive under pressure as part of a team in a busy clinical environment are essential.
About the Organization
The Royal Wolverhampton NHS Trust is a leading healthcare provider, committed to delivering high-quality services across various settings. We take pride in our diverse workforce and the communities we serve. Our goal is to build a team that embodies our values, enhances patient care quality, and addresses future healthcare challenges. We value the diverse perspectives and experiences that contribute to our growth as a learning organization.
We are proud to have received a 'Good' rating from the Care Quality Commission (CQC) and have been recognized with several awards, including Best Diversity and Inclusion Practice.
The Trust fosters a supportive work environment and is dedicated to creating flexible working arrangements that accommodate individual needs.
Job Responsibilities
The successful candidate will be responsible for:
- Providing high-quality audio typing and word processing services, utilizing medical terminology as required by medical staff.
- Ensuring timely access to confidential histology reports and facilitating communication with internal and external agencies.
- Managing sensitive information and responding to inquiries from patients and colleagues in a professional manner.
- Maintaining accurate records and updating patient-related information in the computerized Patient Administration System.
- Overseeing patient notes relevant to their responsibilities and assisting in the training of new or less experienced administrative staff.
Commitment to ongoing self-development and training is essential to meet the evolving needs of the specialty.
