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    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

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    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

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    1 month ago


    Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

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    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

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    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Job summary We are looking to recruit an Audiology Secretary who will work as part of the secretaries team in Audiology at West Park Hospital. You will provide an efficient and confidential service, ensuring the professional image of the Service is maintained at all times. The role will encompass dealing with patients, clinical and non-clinical...

Audiology Secretary

2 months ago


Wolverhampton, Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our Audiology Department at The Royal Wolverhampton NHS Trust. As an Administrative Assistant, you will provide comprehensive support to our audiologists, patients, and management team, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide secretarial support to the Audiology Department, answering general queries and carrying out administrative tasks to maintain safe and effective patient pathways.
  • Answer phone calls, respond to emails, and manage correspondence in a timely and professional manner.
  • Manage and maintain accurate records, files, and databases, ensuring confidentiality and data protection.
  • Coordinate and schedule appointments, meetings, and events, ensuring efficient use of time and resources.
  • Develop and maintain effective relationships with patients, staff, and external partners, providing excellent customer service and support.
  • Perform audio typing and other administrative tasks as required, ensuring high accuracy and attention to detail.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Proven experience in administrative duties, with a strong understanding of confidentiality and data protection.
  • Knowledge and experience of stock ordering systems, with the ability to manage and maintain accurate records.
  • Level 2 qualifications in English and Maths, with a strong understanding of customer care and business administration principles.
  • NVQ Level 2 in Customer Care/Business Administration or equivalent experience, with a strong understanding of typing and word processing skills.
What We Offer

The Royal Wolverhampton NHS Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs. We offer a comprehensive benefits package, including competitive salary, pension scheme, and opportunities for professional development and growth.