Hotel Reception Supervisor

1 week ago


London, Greater London, United Kingdom Agemer ltd Full time
Hotel Reception Supervisor About the Role: We are seeking a highly skilled Hotel Reception Supervisor to join our team at Agemer ltd in Central London. As a key member of our Front Office team, you will play a vital role in delivering exceptional guest experiences and contributing to the success of our prestigious hotel. Key Responsibilities: * Assist the Front Office Manager in maximizing occupancy, RevPAR, and Average Room Rate. * Provide exceptional customer service and maintain a high level of professionalism at all times. * Develop and implement strategies to improve guest satisfaction and loyalty. * Collaborate with the Front Office team to ensure seamless operations and efficient service delivery. About You: * Previous experience in a 5-star hotel environment. * Strong desire to develop a career in luxury hospitality. * Excellent communication and interpersonal skills. * Ability to work effectively in a fast-paced environment and remain composed under pressure. * Fluency in English, both spoken and written. What We Offer: * Competitive salary and benefits package. * Complimentary uniform dry cleaning and meals on duty. * Extensive recognition programs, pension entitlement, and season ticket loans. * Enhanced sick pay, mental health workshops, and wellbeing programs. * Discounts on gym memberships, salon, spa, food, beverage, and accommodation. * Access to Learning & Development programs, including an apprenticeship scheme. Why Choose Us: We offer a supportive and dynamic work environment that fosters growth and development. Our team is passionate about delivering exceptional guest experiences and making a positive impact in the hospitality industry. If you are a motivated and experienced Hotel Reception Supervisor looking for a new challenge, we encourage you to apply.

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