Systems Support Specialist
1 month ago
We are seeking a highly skilled Systems Support Officer to join our team at First Choice Selection Services.
Job Summary:The successful candidate will provide technical support to our clients, resolving issues related to system access, password resets, and other technical problems.
Key Responsibilities:- Provide technical support through a ticketing system, addressing issues such as login problems, password resets, and system errors.
- Answer telephone calls and monitor emails to deal with tickets in a timely manner.
- Write up reports once a ticket has been completed.
- Minimum of 6 months experience in Information Systems or a similar field.
- Qualification in an ICT discipline is desirable.
- Full training and induction for the role.
- Competitive hourly rate of £12.86.
- Inclusion into our company pension scheme.
- Minimum 28 days holiday pay (pro rata).
We are an equal opportunities employer and welcome applications from candidates with the necessary skills and experience.
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