IT Support Specialist
1 month ago
Job Title: IT Support Specialist
Location: Belfast
Salary: £30,000 - £35,000 per annum
We are seeking a skilled IT Support Specialist to provide technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organisation.
Key Responsibilities:
- Provide support to resolve technical issues for end-users.
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain IT equipment and software.
- Monitor system performance and perform regular updates.
- Collaborate with other IT team members to improve processes and solutions.
- Document support processes and create knowledge base articles.
Requirements:
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows operating systems.
- Familiarity with networking concepts and troubleshooting.
- Excellent communication skills and a customer-oriented attitude.
- Ability to work independently and as part of a team.
- Relevant IT certifications (e.g., CompTIA A+, Microsoft certifications) are a plus.
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