IT Support Specialist

1 month ago


Antrim, United Kingdom VanRath Full time

Job Title: IT Support Specialist

Location: Belfast

Salary: £30,000 - £35,000 per annum

We are seeking a skilled IT Support Specialist to provide technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organisation.

Key Responsibilities:

  1. Provide support to resolve technical issues for end-users.
  2. Diagnose and troubleshoot hardware, software, and network issues.
  3. Install, configure, and maintain IT equipment and software.
  4. Monitor system performance and perform regular updates.
  5. Collaborate with other IT team members to improve processes and solutions.
  6. Document support processes and create knowledge base articles.

Requirements:

  1. Proven experience in IT support or a similar role.
  2. Strong knowledge of Windows operating systems.
  3. Familiarity with networking concepts and troubleshooting.
  4. Excellent communication skills and a customer-oriented attitude.
  5. Ability to work independently and as part of a team.
  6. Relevant IT certifications (e.g., CompTIA A+, Microsoft certifications) are a plus.


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