Ledger Clerk

3 weeks ago


Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time
Job Title: Ledger Controller

We are seeking a highly skilled Ledger Controller to join our team at PDA Search and Selection Ltd. The successful candidate will be responsible for ensuring effective and efficient day-to-day planning and scheduling of engineer's routes and workloads on various reactive and planned service contracts.

Key Responsibilities:
  • Remotely monitor refrigeration equipment and diagnose faults or false alarms, leading to the triage of alarms to aid the scheduling process and reduction in work order volumes for engineers in the field.
  • Provide technical support to refrigeration engineers and service desk administrators, including liaison with client bureaus to address and resolve issues.
  • Perform general administrative duties, including answering internal and external calls, monitoring group mailboxes, and performing tasks necessary for the smooth operation of the department.
Requirements:
  • An ability to work under pressure and meet the high expectations of our customers is essential, as is the flexibility to work additional hours on occasion.
  • Professionalism and people management skills are crucial when engaging with engineering teams around scheduling and planning duties.

This is a full-time and permanent position, operating on a shift pattern of 40 hours per week, 8 hours per day, working 5 days over 7. The successful candidate should be PC literate and conversant with packages such as Microsoft Word, Excel, and Outlook. Previous experience or a financial qualification within a finance environment is preferred.


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