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Duty Manager

2 months ago

Hayes, Greater London, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Premier Inn in Hayes. As a key member of our leadership team, you'll be responsible for ensuring a seamless and exceptional guest experience. With a focus on delivering outstanding customer service, you'll work closely with our housekeeping and leadership teams to maintain the highest standards of quality and safety.

Key Responsibilities:

  • Manage and coordinate hotel operations to ensure seamless guest experiences
  • Lead and motivate a high-performing team to deliver exceptional customer service
  • Collaborate with housekeeping and leadership teams to maintain high standards of quality and safety
  • Develop and implement strategies to drive customer satisfaction and loyalty
  • Monitor and analyze key performance indicators to inform business decisions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to our Whitbread Benefits card, offering discounts and perks
  • A comprehensive pension and saving scheme

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional experiences for our guests. We're passionate about creating a workplace that values diversity, inclusivity, and employee well-being. If you're a motivated and customer-focused individual, we'd love to hear from you