Wellbeing and Safeguarding Counsellor

3 weeks ago


Manchester, United Kingdom Tripod Partners Full time
Wellbeing Counsellor

Manchester (Office-Based or Hybrid)

Reporting to:

Counselling Manager

This is an exciting opportunity to join a leading Employee Assistance Programme (EAP) and Occupational Health provider, supporting over 85,000 organisations and 11 million lives across the UK & Ireland.

You'll work for a highly regarded, service-led company named one of the Sunday Times' Best Places to Work.

With opportunities for career growth, this role offers exposure to a fast-paced, dynamic environment with a focus on employee wellbeing.

As a Wellbeing Counsellor, you will provide immediate emotional support through the 24/7 helpline, conducting clinical assessments and managing risk in line with BACP guidelines.

You will also provide structured video counselling, which can be counted towards BACP accreditation.

Your role includes managing inbound/outbound calls, completing risk assessments, and supporting clients with solution-focused approaches.

Key Responsibilities:

  • Deliver telephone counselling and assess service users' needs
  • Conduct clinical risk assessments and refer users to the appropriate services
  • Participate in training on trauma, suicide intervention, safeguarding, and more
  • Manage structured caseloads, including solution-focused video counselling

What We Offer:

  • 25 days' holiday (increases with service) plus bank holidays
  • Day off on your birthday
  • Private medical insurance after 5 years
  • Cash plan, pension plan, life insurance, and more
  • Support with revalidation, CPD, and funding for training
  • Fab Fridays with social sessions, free food and drinks
  • Paid BACP membership after probation

With excellent training, support, and plenty of opportunities for progression, this role offers unlimited career growth potential.


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