Sales and Customer Service Representative

4 weeks ago


Melksham, Wiltshire, United Kingdom Juice Recruitment Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Administrator to join our team at Juice Recruitment Ltd. As a Sales Administrator, you will play a key role in providing exceptional customer service, processing orders efficiently, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide expert advice on our product range, handle customer inquiries, and resolve any issues in a timely and professional manner.
  • Order Processing: Accurately process customer orders, manage stock levels, and ensure timely delivery.
  • Sales and Upselling: Identify opportunities to upsell and cross-sell products, making outbound calls to existing customers to check in and address their needs.
  • Relationship Building: Build and maintain strong relationships with customers, providing a proactive and supportive service to ensure their satisfaction.
What We're Looking For
  • Excellent Communication Skills: A natural people-person with excellent telephone manner and strong communication skills.
  • Customer Focus: A customer-centric individual who is passionate about delivering exceptional service and building strong relationships.
  • Proactivity: A proactive and motivated individual who thrives in a fast-paced sales environment.
What We Offer
  • Generous Holiday Allowance: A competitive holiday allowance to ensure you have time to relax and recharge.
  • Hybrid Working Options: Flexible working arrangements to balance work and personal life.
  • Opportunities for Growth: A supportive team and opportunities for growth and development within the company.


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