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Continuity Management Specialist
2 months ago
Salary: c.£60,000 - £65,000 + Benefits
Location: Home Based - Hybrid
MERJE, a well-established and reputable Insurance organization, is on the lookout for a committed and skilled Operational Resilience Manager. This role is pivotal in fortifying their resilience framework, enhancing the organization’s capacity to endure disruptions, and ensuring the seamless continuation of vital business functions.
Position Summary:
As the Operational Resilience Manager, your primary responsibility will be to design, execute, and uphold a comprehensive operational resilience framework. This framework is essential for identifying, evaluating, and mitigating risks that could hinder the organization’s ability to provide essential services. You will collaborate closely with key stakeholders throughout the organization to pinpoint potential threats, assess their possible impacts, and formulate strategies to reduce disruptions and maintain operational integrity.
Core Responsibilities:
- Formulate and execute an operational resilience framework that aligns with industry standards and regulatory mandates.
- Engage with various business units to identify and evaluate operational risks, including both internal and external threats, emerging risks, and dependencies on critical suppliers and vendors.
- Perform scenario analyses and stress testing exercises to assess the organization's resilience against various disruptive incidents and their potential effects.
- Conduct business impact assessments (BIA) to evaluate the potential repercussions of operational interruptions on critical business functions, processes, and stakeholders.
- Devise and implement resilience strategies, contingency plans, and response protocols to mitigate the effects of disruptions and ensure the continuity of essential operations.
- Coordinate and facilitate resilience testing and exercise initiatives, including tabletop exercises, simulations, and crisis scenarios, to validate response strategies and enhance preparedness.
- Deliver training and awareness sessions to staff on operational resilience principles, procedures, and their respective roles and responsibilities.
- Establish key performance indicators (KPIs) and metrics to monitor the organization’s resilience capabilities and track advancements toward resilience goals.
- Prepare regular reports and dashboards for senior management and relevant stakeholders to communicate resilience status, challenges, and recommendations.
Qualifications/Requirements:
- Demonstrated experience in operational resilience, business continuity planning, or risk management within a complex organization or sector.
- In-depth understanding of resilience frameworks, methodologies, and best practices (e.g., ISO 22301).
- A Bachelor’s degree in Business, Risk Management, or Emergency Management is advantageous.
- Exceptional analytical, problem-solving, and decision-making abilities, with the capacity to assess and manage intricate risks and challenges.
- Strong communication and stakeholder management skills, with the ability to engage and influence stakeholders at all organizational levels.
- Robust project management skills, with the ability to prioritize tasks, manage multiple projects concurrently, and meet deadlines in a dynamic environment.
- Proficiency in resilience planning tools, software, and technologies.
